At a Glance
- Tasks: Lead Shopify projects, manage client relationships, and coordinate cross-functional teams.
- Company: Fast-growing eCommerce digital agency with a focus on Shopify development.
- Benefits: Fully remote work, flexible hours, and opportunities for professional growth.
- Other info: Collaborative culture with long-term growth potential in a rapidly expanding agency.
- Why this job: Join a dynamic team and make an impact in the eCommerce space.
- Qualifications: 4+ years in project/account management and strong Shopify experience required.
The predicted salary is between 60000 - 65000 £ per year.
LMG Staffing Solutions is hiring on behalf of a fast-growing e Commerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands.
We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements.
This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization.
The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence.
Key Responsibilities
Project Delivery Management
• Manage up to 7 concurrent Shopify and e Commerce projects including
- Shopify builds
- CRO initiatives
- SEO retainers
- Ongoing support engagements
- Maintain project timelines, budgets, documentation, and delivery quality
- Manage Asana boards, project schedules, risk logs, and change requests
- Coordinate cross-functional collaboration between development, design, SEO, and email teams
- Ensure projects stay within defined scope and performance expectations
- Client Relationship Management
- Serve as the primary point of contact for assigned clients
- Provide proactive communication and updates via Loom, email, and meetings
- Lead recurring review calls and roadmap discussions
- Build long-term client relationships focused on trust, transparency, and growth
- Identify upsell and retainer opportunities where appropriate
- Team Leadership & Coordination
- Facilitate weekly delivery meetings and project reviews
- Allocate tasks across designers and developers
- Conduct QA reviews and enforce agency standards
- Support junior team members through mentorship and process guidance
- Escalate risks or blockers appropriately to leadership
- Process & Operational Improvement
- Help improve SOPs, workflows, and internal documentation
- Contribute ideas for operational efficiency and process optimization
- Support retrospective reviews and continuous improvement initiatives
- Maintain organized project records and reporting structures
- Commercial & Scope Oversight
- Review project changes and support budget management
- Ensure projects remain aligned with business goals and profitability targets
- Assist with quoting, scoping, and proposal preparation when needed
• 4+ years of experience in
- Project Management
- Account Management
- Digital Agency Operations
- Shopify or e Commerce environments
- Strong understanding of Shopify ecosystems and website delivery workflows
- Experience managing multiple client projects simultaneously
- Strong communication and stakeholder management skills
- Experience using project management platforms such as Asana
- Excellent organizational and prioritization abilities
- Ability to work independently in a fully remote environment
- Preferred Qualifications
- Experience working with CRO, SEO, and email marketing teams
- Familiarity with Shopify design and development workflows
- Experience managing distributed or international teams
- Knowledge of agile delivery processes
- Strong QA and process management mindset
- Tools & Platforms
Experience with the following is highly preferred
- Asana
- Slack
- Notion
- Figma
- Loom
- Shopify
- AI productivity tools such as Claude
- Working Hours
- Core working hours: 10:00 AM – 6:00 PM CET
- Occasional flexibility may be required for urgent client communication
- Fully remote contractor position
- Fully remote work environment
- Work with high-growth e Commerce brands
- Collaborative international team culture
- Opportunity to influence processes and operational excellence
- Long-term growth potential within a rapidly expanding agency
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Shopify Project & Account Manager (Remote - CET Hours) in Liverpool
✨Showcase Your Online Presence
Make sure your portfolio shines! Create a website or use platforms like Behance or Dribbble to showcase your e-commerce projects. This way, when clients like Grabjobs check out your work, they can see your style and skills in action.
✨Get Involved in E-commerce Communities
Dive into e-commerce forums, Facebook groups, and LinkedIn networks focused on the field. Share your knowledge, ask questions, and connect with other freelancers and potential clients. This is where opportunities often pop up, especially for platforms like Shopify or WooCommerce.
✨Leverage Seasonal Trends
E-commerce is heavily influenced by seasonal trends, so time your outreach right! Be proactive around peak shopping seasons (like Black Friday or Christmas) and pitch your services to brands that are ramping up their online presence.
✨Pitch Directly to Brands You Admire
Identify brands you love that could use a fresh touch and send them a personalised pitch. Point out how your skills can elevate their e-commerce game. Don’t forget to mention that you’d love to work with them – it shows you're genuinely interested!
We think you need these skills to ace Remote Senior Shopify Project & Account Manager (Remote - CET Hours) in Liverpool
Some tips for your application 🫡
Show Off Your Freelance Skills:Since you're going for a freelance role in e-commerce, it's vital to highlight your experience with specific platforms like Shopify or WooCommerce. Make sure you list relevant past projects that showcase your ability to manage online stores and understand customer behaviour.
Portfolio Time!:A strong portfolio is essential when applying for freelance work. Include case studies or examples of successful e-commerce campaigns you've run. If you've got data to back up your achievements—like increases in sales or traffic—definitely share that!
Rates and Availability Matter:Freelance roles often require clarity about your rates and availability. Be upfront about what you charge and when you can start working. This helps set clear expectations right from the beginning, which we love to see!
Tailor Your Proposals:When applying to Grabjobs for the Remote Senior Shopify Project & Account Manager (Remote - CET Hours) position, make sure you tailor your application to their specific needs. Research their online presence and mention how you can help enhance it through your skills. A personal touch goes a long way in the e-commerce world!
How to prepare for a job interview at Grabjobs
✨Showcase Your E-commerce Savvy
Make sure to highlight your knowledge of e-commerce platforms like Shopify or WooCommerce. If you’ve worked with any tools for SEO or digital marketing, be ready to discuss specific strategies you've implemented – this shows you're not just familiar with the field but actively engaged with the latest trends.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your golden ticket! Prepare to present your best work, highlighting projects that demonstrate your ability to drive sales or improve user experience. Be ready to explain your thought process behind each project and the measurable results you achieved.
✨Clarify Your Rates Early On
Don’t shy away from discussing your rates during the interview. Be clear about what you offer within your budget range, and if possible, back it up with examples of previous projects that justify those rates. This not only gives you credibility but also sets clear expectations from the get-go.
✨Familiarise Yourself with Data Analytics
E-commerce thrives on data, so brush up on your analytics skills! Be prepared to talk about how you’ve used tools like Google Analytics or A/B testing to optimise performance. Understanding metrics that matter will give you an edge and show your potential client that you can contribute strategically.
