As Operations Manager, you'll help build and operate a reliable, user-friendly EV charging network that supports the transition to a fossil-free future. Your role is key to ensuring smooth daily operations, solving problems quickly, and continuously improving the infrastructure together with internal and global teams.
- Ensure the daily operational readiness, reliability, and performance of all charging stations
- Support the rollout, integration, and commissioning of new charging points
- Work closely with customer service to handle user enquiries and provide effective solutions
- Conduct on-site visits for troubleshooting, quality control, and performance checks
- Monitor and act on user feedback, and contribute to ongoing improvement projects
- Ensure compliance with local and international regulations and standards
- Collaborate across departments and with global teams to optimize operations
You are a technically minded, service-driven professional who thrives in a dynamic, fast-paced environment. You enjoy improving systems, solving technical challenges, and delivering great customer experiences.
- Solid technical understanding of EV charging infrastructure and electric mobility
- Experience in operational process management and project implementation
- Strong troubleshooting and problem-solving skills with a hands-on mindset
- Focus on quality, safety, and reliable system performance
- Customer-centric mindset with a passion for service excellence
- Interest in new technologies and enthusiasm for sustainable mobility
- Excellent communication and collaboration skills across teams and stakeholders
- Strong team spirit, yet confident working independently and managing your own priorities
- People take centre stage: Become part of a dynamic, ambitious and agile team that develops solutions for the eMobility market and be part of our EDRI events or the next after-work event
- With us, you get the best of both worlds - 100% start-up with the support of a large company
- The freedom you need: We offer you remote working with flexible working hours
- Workation: Enjoy the flexibility to work temporarily from abroad β within the EU
- You will receive a competitive salary with a performance-related bonus and 30 days holiday per year
- A company pension scheme is of course also one of the benefits with us
- Sustainable learning opportunities: We support you with a training budget of 5,000 euros per year
- You get everything you need to get started: onboarding with welcome gifts and top hardware
Remote Operations Manager (m/f/d) in Guildford employer: Grabjobs
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