At a Glance
- Tasks: Support clients in optimising their paid search strategies and ensure their success with our platform.
- Company: Join Adthena, an award-winning search intelligence platform with a strong culture.
- Benefits: Enjoy flexible remote work, trust-based vacation, and comprehensive health support.
- Other info: Be part of a dynamic team with excellent growth opportunities and a supportive environment.
- Why this job: Make a real impact in a leading tech company while growing your career.
- Qualifications: Fluent in French with experience in customer success or account management.
The predicted salary is between 40000 - 50000 £ per year.
Our Mission
Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition.
Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards.
Ready to make an impact in an industry-leading company? Let’s do it together.
Why Join Us?
We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer.
- Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27.
- Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation.
- Trust-Based Vacation: Take as much time off as you need, when you need it.
- Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney).
- Flexible Work: Work how and where you do your best, with full autonomy over your day.
- Career Growth: Bespoke training and career development via 'Sherpa plans' to guide your growth.
- Private Medical Insurance: Fully covered health care.
- Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’.
- Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave.
- Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one.
- Home Office Stipend: $200 for your ideal remote setup.
- Swag Welcome Gift: $70 credit to grab some merch.
Key Information
- Reporting to: Senior Manager, Customer Success
- Location: Remote (UK or EU) OR London (Hybrid 2 days/week)
- Interviews: 4 Stages
- Start Date: ASAP
About the Customer Success team… Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success.
Remote Customer Success Manager - French Speaker in Guildford employer: Grabjobs
Adthena is an exceptional employer that combines the stability of an established company with the dynamic environment of a scaling tech organisation. With a strong culture reflected in a 93% approval rating, flexible remote work options, and a commitment to employee growth through bespoke training, Adthena offers a supportive and innovative workplace where you can truly make an impact. Enjoy unique benefits like trust-based vacation, comprehensive health coverage, and a family care package, all while working with a team dedicated to redefining search intelligence.
