At a Glance
- Tasks: Assist customers in Norwegian and English, providing top-notch service from home.
- Company: Join a blue-chip company with a supportive, team-focused culture.
- Benefits: Enjoy a Monday to Friday schedule, world-class training, and remote work flexibility.
- Other info: Travel to the office every 3-4 months for training and meetings.
- Why this job: Make a real difference in customer experiences while working from the comfort of your home.
- Qualifications: Fluency in Norwegian and English, plus a background in customer service.
The predicted salary is between 30000 - 40000 £ per year.
Working for a blue-chip company with a great team-based culture. The role is only working Monday to Friday - no weekends! Home based position from day one! World class training and development opportunities.
MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible.
You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive.
We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need; please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants who do not live local to the company site; however, you will be required to travel to the office every 3 to 4 months for training or meetings.
- Address customer enquiries via telephone and email in Norwegian and English.
- Providing quality advice and information to consumers and distributors.
- Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service.
- Fulfil any other ad-hoc duties.
- Working Monday - Friday either 8am - 4pm / 9am - 5pm.
Fluent in Norwegian and English. You must have a customer service background. You will be able to provide a courteous and professional service to ensure the customer is completely satisfied. You will be a great team player and you will be motivated by helping solve customers’ problems.
