Remote HR Generalist in Exeter

HR Generalist Location: Coventry (Hybrid 2 days after probation) Salary: £29,000–£31,000

What You’ll Be Doing

• Support, develop and implement all HR related processes and strategies aligned to the business objectives, including ER case management.
• Support and coach the management team on all people leadership matters, including business change and transformation.
• Form strong relationships with the management team to challenge and coach in a high-performance environment.
• Partner with the management team to project manage organisational and procedural changes within the business area.
• Be responsible for all HR management and development (ER/Case Management, TUPE/Restructuring procedures, recruitment and selection practices, discipline, grievance, mentoring, absence management, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues).
• Monitor, manage and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales, including ER case management for the assigned areas.
• Continuously liaise with managers to understand their HR requirements, reduce ER cases across all categories, and ensure they are fully informed of the HR objectives to drive the organisation forward.
• Keep up to date with HR legislation and provide relevant training as required.
• Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times.
• Serve as a mediator when required to try and resolve employee grievances.
• End‑to‑end TUPE management and related document preparation (TUPE in / TUPE out).
• Support the Recruitment Department with the entire onboarding process, including creating and/or managing internal ads, offer letters & contracts of employment, and arranging induction/onboarding experience.
• Carry out Right to Work checks for current employees whose right to work are due to expire and for all new hires.
• Maintain records of personnel‑related data (payroll, personal information, leaves) in both paper and the database and ensure all employment requirements are met.
• Liaise with payroll, IT, SHEQ and other departments when required.
• Support the Payroll Department by providing the relevant documentation/information in a timely manner.
• Carry out DBS checks for all and current employees.
• Manage applications for passes for the Virgin Contract.
• Ensure the Probation Procedure is adhered to and all parties involved are following it.
• Carry out reference checks for new employees.
• Manage the HR inbox in a timely and professional manner.
• Produce and submit reports on general HR activity on a monthly basis.
• Assist in ad‑hoc HR projects and perform any ad‑hoc HR management duties instructed by the Head of HR or HR Director.
• Manage recruitment needs for the company such as in‑house advertisement for senior positions.
• Create and continually improve offer letters and contracts of employment, whilst managing the timely distribution of such documents.
• Manage a training plan that details required training delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on.
• Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives.
• Develop and deliver training and communications materials to support learning and development needs.
• Ensure training activities meet and integrate with company strategies and policies.
• Write and deliver training lessons to continue personal development of Line Managers throughout the company.
• Manage the organisation and delivery of company induction sessions, including writing and delivering the presentations.
• Maintain the currency of the Training Matrix and share the information company‑wide.
• Assist and advise company managers/directors on HR policy, practice, procedure and issues.
• Represent the company in a positive, professional manner at all times.

What We’re Looking For

• Prioritisation and time management.
• Proven track record as an HR generalist, in an HR environment, Officer/Adviser/Generalist role.
• Interpersonal relationships, discretion and confidentiality.
• Knowledge of employment law, ER processes, Right to Work and DBS checks, TUPE law and ER practices.
• Experience of report writing utilising Excel, Word and PowerPoint.
• Ability to communicate at all levels.
• Problem‑solving skills.
• Ability to innovate to create and implement continuous improvement initiatives.
• Experience of designing and writing HR policies, procedures, offers and contracts of employment.
• Adaptability and flexibility – willing to work on a variety of projects and perform in multiple roles.

Other Requirements

• Flexibility to work at multiple locations with nation travel involved (up to 2‑4 nights per month away from home, may be expected on occasion to meet business requirements).
• Excellent IT and Microsoft skills.

The Package

• £29,000–£31,000 basic salary
• Performance bonus
• 35 days holiday (including bank holidays)
• Hybrid working (up to 2 days from home following 6 month probation)