At a Glance
- Tasks: Lead high-growth DTC accounts and manage a team of Account Managers.
- Company: Join one of the UK's fastest-growing performance agency groups.
- Benefits: Enjoy £40,000 – £50,000 salary, bonuses, 27 days holiday, and remote work.
- Other info: Collaborate with a world-class team and enjoy rapid career growth.
- Why this job: Make an impact in the e-commerce world with top brands and innovative strategies.
- Qualifications: 4+ years in agency account management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
- Description
- E-commerce Senior Account Manager
Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director
Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London)
Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday
About the Soar Group
The Soar Group is one of the UK's fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one:
- Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK's largest performance creative division in the UK.
- For You Advertising: The UK's #1 independent Tik Tok agency, specialising in Tik Tok paid media, Tik Tok Shop, and creator-led content at scale.
- Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group's client portfolio.
Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK's largest Creative Strategy department with design, production, strategy, and UGC all under one roof.
- What Sets Us Apart
- Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised.
- Highest independent agency spend on Meta in 2025.
- Official Tik Tok Agency Partner, Creative Partner, and one of the only Tik Tok Shop Partners across UK and US.
- Two production studios (London and Manchester)
- Creators of D2C Diaries, one of the UK's leading e Commerce podcasts.
We are looking for someone deeply embedded in the DTC/ecommerce world.
You understand
- Performance creative
- Paid social growth
- E-commerce launch cycles
- Creative testing velocity
- Scaling consumer brands
- Retention and revenue conversations
- How fast-moving founders operate
You've likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them.
This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them.
Client & Commercial Leadership
- Own senior relationships across larger, higher-impact accounts
- Lead strategic client conversations, performance reviews and planning
- Guide clients through launches, pivots and scale moments
- Spot upsell, retention and growth opportunities
Pod & People Management
- Line-manage Account Managers within your pod
- Coach AMs on communication, organisation and client ownership
- Raise delivery standards across accounts and workflows
- Support hiring, onboarding and development of AMs
Delivery & Quality Control
- Oversee UGC and creative workflows across the pod
- Ensure launches are planned, resourced and executed cleanly
- Act as escalation point for delivery or client risk
- Maintain consistency across processes and client experience
What you bring
- 4+ years' experience in agency account management
- Proven experience managing or mentoring Account Managers
- Strong understanding of performance creative, UGC and launch cycles
- Confidence running senior client conversations independently
- Commercial awareness — retention, margin, and growth matter to you
- Calm authority — clients and teams trust your judgment
Who you are
- A true manager - you enjoy leading people, not just accounts
- Standards-driven - you care about quality and consistency
- Accountable - you own outcomes across your pod
- Structured and decisive - you bring order and clarity
- A role model - AMs learn by watching how you operate
- Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
- Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.
- Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
- Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
- Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes.
- Remote working with 1 day a month in London Head Office.
StudySmarter Expert Advice🤫
We think this is how you could land Remote E-commerce Senior Account Manager in Dundee
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Grabjobs are looking for when hiring for a Remote E-commerce Senior Account Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Grabjobs for the Remote E-commerce Senior Account Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Grabjobs as a Remote E-commerce Senior Account Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Grabjobs’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Remote E-commerce Senior Account Manager.
We think you need these skills to ace Remote E-commerce Senior Account Manager in Dundee
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Grabjobs, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Grabjobs's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Grabjobs. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Grabjobs
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Grabjobs uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Grabjobs. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
