Remote Backend Engineer - Platform - Stacks | UK | Remote in Derby

Grafana Labs is a remote-first, open-source powerhouse with more than 20M users globally. The instantly recognizable dashboards have been spotted everywhere from NASA launches to the Tour de France. Grafana Labs helps over 3,000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack.

Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Application Core Services (AppCore) is a group within Platform, in the Foundations department. Our team develops essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.

The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.

This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.

What You'll Be Doing:

• The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale.
• Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state.
• Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient.
• Improve operational efficiency by reducing deployment complexity.
• Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration.
• Support new region and cluster rollouts.
• Improve incident response and recovery paths for stack misalignment.
• Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work.
• Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations.

You will help own the production behaviour of the systems you build, including improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures.

What Makes You a Great Fit:

• You have at least 1 year of fully remote work experience.
• You have some experience working on a SaaS platform and are familiar with common distributed systems concepts.
• Have professional experience with Golang and be willing to work across both backend service and application code.
• Care deeply about developer and user experience and the quality of the products that you work on.
• You write clean, well-tested software that other engineers can understand, operate, and maintain.
• You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders.

Bonus Points For:

• Experience with TypeScript/Node.js.
• Experience with Kubernetes control-plane patterns.
• Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems.

Compensation & Rewards:

In the United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.

Why You'll Thrive at Grafana Labs:

• 100% Remote, Global Culture.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique.