At a Glance
- Tasks: Provide exceptional customer support in Norwegian while working remotely from Greece.
- Company: Join Mercier Consultancy, a dynamic team focused on customer satisfaction.
- Benefits: Enjoy competitive salary, health insurance, and fully paid training and relocation.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference for Norwegian-speaking clients while enjoying remote flexibility.
- Qualifications: Fluency in Norwegian and strong communication skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work.
Key Responsibilities
- Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat.
- Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service.
- Document interactions and maintain detailed records in our CRM system for effective follow-up.
- Collect customer feedback to inform continuous improvement initiatives.
- Collaborate with colleagues to share insights and enhance the overall customer experience.
- Stay informed about products, services, and industry trends to assist customers effectively.
Requirements
- Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial.
- Previous experience in customer service or related fields is preferred.
- Excellent communication skills and a strong focus on customer satisfaction.
- Ability to manage multiple responsibilities and prioritise effectively in a remote work environment.
- Familiarity with CRM systems and online communication tools.
- Proactive attitude towards problem-solving and finding solutions for customers.
- A self-starter with the ability to work independently while contributing positively to the team.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
We think you need these skills to ace Remote Norwegian Speaking Customer Experience Agent - Work Remotely in Greece in Crawley
Fluency in Norwegian
Proficiency in English
Customer Service Skills
Communication Skills
CRM System Familiarity
Problem-Solving Skills
Time Management
