At a Glance
- Tasks: Assist Dutch-speaking customers via phone, email, and live chat with their enquiries.
- Company: Join a dynamic team focused on excellent customer service.
- Benefits: Enjoy remote work, gym discounts, life insurance, and more perks.
- Other info: Work independently with opportunities for career growth.
- Why this job: Make a difference in customer experiences while working flexibly from home.
- Qualifications: Fluent in Dutch with strong communication and problem-solving skills.
The predicted salary is between 25000 - 25000 £ per year.
Salary: £25,000 per annum
Location: Remote, with 1 day per month in the office
Contract: 12 month FTC, full-time
Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client's team. This role is primarily remote, offering flexibility with just one day per month required in our client's office.
Responsibilities:
- Handle customer enquiries from Dutch-speaking clients via phone, email, and live chat.
- Provide solutions to customer issues, ensuring satisfaction and timely resolution.
- Maintain customer records and accurately log interactions.
- Work collaboratively with team members and management to improve customer experiences.
What We're Looking For:
- Fluent in both written and spoken Dutch.
- Strong communication and problem-solving skills.
- Prior experience in a customer service role is advantageous.
- Ability to work independently in a remote setting.
Shift Patterns
- Week 1: 07:00-15:15
- Week 2: 09:45-18:00
Benefits:
- Gym discount
- Life insurance
- Ability to work remote
- Company discount
- Eye tests
- Buy/sell 5 days of holiday a year
- Enhanced maternity/paternity pay
- And many more!
If you're a customer-focused individual with fluent Dutch language skills, we'd love to hear from you! If interested, please apply or send your CV directly to.
We think you need these skills to ace Remote Dutch speaking Customer Service Advisor in Canterbury
Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Team Collaboration
Attention to Detail
Customer Service Skills
