At a Glance
- Tasks: Drive community growth and engagement in the Dutch market while collaborating with local moderators.
- Company: Join Reddit, a leading platform for authentic conversations and diverse communities.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional development.
- Other info: Exciting chance to innovate and grow within one of the internet's most influential platforms.
- Why this job: Be part of a new team shaping community relations and making a global impact.
- Qualifications: 5+ years in community development, fluent in Dutch and English, and SQL proficiency.
The predicted salary is between 60000 - 80000 £ per year.
Reddit is a community of communities, built on shared interests, passion, and trust. It is home to the most open and authentic conversations on the internet, with over 100,000 active communities and approximately 101M+ daily active unique visitors.
We are searching for a strategic community management and operations expert to join the International Community team and help grow our client outside of the US. As an integral part of the Product organization, the International Community team plays a key role in helping the team realise its mission: bringing community and belonging to everyone in the world.
As the Community Operations Specialist, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the Dutch market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the Netherlands.
This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbook in close tandem with Product that unlocks the next hundreds of millions of global users excites you, then you’ve found the right place!
Responsibilities:- Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities.
- Cultivate, recruit, educate, and grow a local community of moderators and implement a conversion funnel to onboard external creators and local users to turn them into active moderators.
- Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.
- Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
- Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
- Be obsessive about achieving aggressive goals and outcomes.
- Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives.
- Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
- 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
- Deep knowledge and understanding of Dutch culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
- Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it.
- Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
- Results-obsessed: outstanding execution and high attention to detail.
- Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
- Proficiency in Dutch & English and based in the EU timezone.
- Proficient in SQL.
Reddit is proud to be an equal opportunity employer, committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
