At a Glance
- Tasks: Provide top-notch customer support to Finnish-speaking clients via phone, email, and chat.
- Company: Join Mercier Consultancy in vibrant Sofia, a hub for customer service excellence.
- Benefits: Enjoy a competitive salary, relocation package, health insurance, and fully paid training.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
- Why this job: Make a difference by helping customers while developing your skills in a supportive environment.
- Qualifications: Fluency in Finnish is essential; previous customer service experience is a bonus.
The predicted salary is between 22000 - 28000 £ per year.
Mercier Consultancy MD is seeking Finnish Speaking Customer Support Representatives to join our team in Sofia.
If you are fluent in Finnish and enjoy assisting customers with their inquiries, this could be the perfect opportunity for you.
You will be responsible for delivering high-quality support to our Finnish-speaking clients, ensuring their satisfaction and fostering positive relationships.
Key Responsibilities
- Provide exceptional customer service to Finnish-speaking clients via phone, email, and chat.
- Respond promptly and accurately to customer inquiries regarding products and services.
- Efficiently handle and resolve customer concerns and complaints.
- Maintain thorough records of customer interactions and transactions.
- Collaborate with internal teams to enhance the overall customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively.
- Fluency in Finnish (both written and spoken); English skills are a plus.
- Previous experience in customer service is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with customer support software is advantageous.
- Positive attitude with a willingness to learn and adapt.
- Attention to detail and good problem-solving skills.
- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
We think you need these skills to ace Remote Finnish Speaking Customer Support Jobs - Work In Sofia in Bolton
Fluency in Finnish
Customer Service
Communication Skills
Interpersonal Skills
Multitasking
Problem-Solving Skills
Attention to Detail
