At a Glance
- Tasks: Provide top-notch customer support to Irish-speaking clients via phone, email, and chat.
- Company: Join Mercier Consultancy MD, a dynamic team in Sofia.
- Benefits: Enjoy a competitive salary, relocation package, health insurance, and fully paid training.
- Other info: Great opportunity for growth and learning in a fast-paced setting.
- Why this job: Make a difference by helping customers while working remotely in a vibrant environment.
- Qualifications: Fluency in Irish and strong communication skills; customer service experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia.
This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service.
As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience.
Key Responsibilities
- Provide outstanding customer support to Irish-speaking clients through phone, email, and chat.
- Address inquiries regarding our products and services, ensuring clear and accurate communication.
- Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction.
- Document customer interactions and maintain detailed records for future reference.
- Collaborate with internal teams to enhance service delivery and improve customer experience.
- Stay informed about product knowledge and updates to assist customers effectively.
- Fluency in Irish (both written and spoken); English language skills are an advantage.
- Previous experience in customer service or a related field is preferred.
- Strong communication and problem-solving skills with a customer-centric approach.
- Ability to handle multiple tasks in a fast-paced environment.
- Familiarity with customer support software is a plus.
- A positive attitude and a willingness to learn and grow.
- Attention to detail and strong organizational skills.
- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
We think you need these skills to ace Remote Irish Speaking Customer Support Jobs - Work In Sofia in Birmingham
Fluency in Irish
Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Ability to Handle Multiple Tasks
