Remote Customer Service Agent - Immediate start in Birmingham

Remote Customer Service Agent - Immediate start in Birmingham

Birmingham Full-Time 20000 - 25000 Β£ / year (est.) No working from home possible
Grabjobs

At a Glance

  • Tasks: Help customers by answering calls and emails, logging issues, and arranging deliveries.
  • Company: Join a supportive team in a rewarding customer service role.
  • Benefits: Flexible remote work after training, Monday to Friday schedule.
  • Other info: Immediate start with ongoing opportunities for growth.
  • Why this job: Make a difference daily by assisting others and solving their problems.
  • Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.

The predicted salary is between 20000 - 25000 Β£ per year.

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be ongoing, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based.

Key Duties include:

  • Answering incoming calls from customers or healthcare professionals
  • Answering queries via the phone and email
  • Logging machine faults
  • Making outgoing calls arranging deliveries for customers
  • Chasing up orders and deliveries
  • Checking stock
  • Processing and filing driver documentation

Person/skills:

  • Great communication skills
  • Able to work in a fast-paced environment
  • Computer literate

If you get satisfaction from helping others this is the perfect role for you!

Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Grabjobs

Contact Details:

Grabjobs Recruitment Team

We think you need these skills to ace Remote Customer Service Agent - Immediate start in Birmingham

Empathy
Communication Skills
Customer Service
Problem-Solving Skills
Computer Literacy
Time Management
Attention to Detail