Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer.
Duration: 4 months
Location: UK, hybrid working TBC
IR35: Outside IR35, pending final determiantion
Start: End of June
All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager.
In order to send a proposal please follow the below steps
- head to app.gigged.ai and create a free talent profile
- once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/Mo6GM720ndL
- you will now see a 'submit proposal' button
- please fill this in (intro, relevant experience, and attach CV to this)
Context
The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards.
Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model.
While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability..
Objective
Technical Improvement Consultant needed to support the below:
- End-to-end process integration across demand to delivery
- Improved execution discipline and governance adherence
- Reduction in operational overhead and manual activity
- Establishment of a standardised and scalable release management framework
Scope of Work (High-Level Focus Areas)
Release Management Review & Improvement
- Assess current release processes (CAB, approvals, deployments, communication)
- Define an end-to-end release lifecycle model
- Standardise release types (standard / normal / emergency)
- Introduce clear release readiness criteria and approval controls
- Align release processes with CI/CD pipelines and change management
- Define release cadence and governance model
- Implement post-release validation and feedback loops
- Establish release metrics
Operating Model & Process Integration
- Define end-to-end lifecycle (demand → build → test → deploy → support)
- Establish clear handoffs and ownership between IT, Product, and QA
- Remove siloed or disconnected processes
- Introduce entry/exit criteria and governance controls
Demand & Intake Management
- Design a single front door for all IT work
- Define categorisation model (BAU / Change / Project)
- Implement prioritisation framework (risk, value, effort)
- Establish approval gating before work begins
Execution & Tooling Alignment
- Align process with tooling (Service Desk, CI/CD, identity platforms)
- Eliminate off-process and manual activities (e.g. email-driven changes)
- Define minimum execution standards (change records, test evidence, approvals)
Metrics & Performance Framework
- Define and implement key performance measures
Remote IT Service Management Consultant - UK Based - Outside IR35 in Armagh employer: Grabjobs
Join a dynamic team as a Remote Sales Consultant in London, where you will have the opportunity to thrive in a supportive work culture that values innovation and collaboration. With competitive salary packages, commission opportunities, and access to cutting-edge tools, this role not only offers financial rewards but also fosters personal and professional growth in the rapidly evolving health technology sector. Embrace the flexibility of remote work while contributing to meaningful solutions that enhance corporate health and wellness.
