St Helier, Jersey | Posted on 12/11/2026
To support the Corporate Pensions Team in delivering high-quality administration across Employer
Schemes and for Individual Members. This Trainee role plays a key part in ensuring the smooth and
accurate handling of processes, helping the team meet deadlines and maintain service standards. With
ongoing guidance and training, the role will develop the knowledge and skills required to contribute
confidently to the wider team and deliver a first-class service in line with the Company’s values.
Main Responsibilities
- Supporting the processing of monthly contribution schedules, joiner and leaver notifications, and scheme changes in an accurate and timely manner.
- Providing leaver options to Clients and assisting with related correspondence for departing
- Assisting with maintaining individual member records across internal systems.
- Drafting and issuing routine correspondence to Clients and scheme members.
- Issuing usernames and passwords to members, responding to basic access queries, and escalating where necessary.
- Preparing and sending valuations on request.
- Liaising with pension providers, employers, and other stakeholders to gather required information and support ongoing administration.
- Fostering positive working relationships with Clients and colleagues.
- Participating fully in training and development opportunities to build knowledge, confidence, and understanding of workplace pensions.
- Identifying opportunities to improve processes and workflows.
- Participating in projects as required.
- Performing other ad hoc duties as requested by the Line Manager and/or Directors
Requirements
Person Specification
Education/Qualifications
- Educated to GCSE or
- A-Levels or equivalent further education.
- experience.
Knowledge & Skills
- Numerical & written communication.
- Attention to detail & accuracy
- Basic IT skills.
- Awareness of pensions or
- Proficient in Microsoft Office.
- Willingness to learn & develop
- Proactive approach to tasks.
- Reliable, good timekeeping and organisational skills.
- Able to work well in a team and take direction.
- Trustworthy and able to handle confidential information.
- Interest in pursuing a longterm career in financial services or pension administration.
Core Competencies
Accuracy & Attention to Detail
Ensures work is consistently of a good standard. Reviews own work before submission.
Communication Skills
Communicates clearly, asking questions to build understanding and beginning to adapt style to suit the audience.
Organisational Skills & Time Management
Keeps work organised by following set processes, completing tasks on time, and beginning to prioritise effectively.
Teamwork
Works well with others and contributes to a positive team
Initiative
Shows enthusiasm and a proactive approach by asking questions, seeking learning opportunities, and contributing without constant direction.
Rossborough Financial will provide full training on all aspects of the role, including our Client database
and document management systems and our processes and procedures for managing time-critical
financial transactions.
Relevant qualifications are encouraged and will be supported in line with our internal procedures
Trainee Corporate Pension Administrator employer: GR8 Recruitment
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