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- Tasks: Drive performance and innovation in facilities management for a leading UK provider.
- Company: Join Apleona, a friendly and fast-paced integrated facilities management company.
- Benefits: Enjoy 25 days holiday, healthcare cover, and employee discounts.
- Why this job: Be the go-to person for performance excellence and make a real impact.
- Qualifications: 5+ years in facilities management with strong analytical and leadership skills.
- Other info: Full training provided and opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly.
Location: Homebased
Hours: Monday to Friday, 08:30 to 17:00
We are currently looking to recruit an EMEA Performance Manager, to be responsible for driving the strategic and operational performance of one of our accounts, ensuring delivery excellence, continuous improvement and innovation. This role acts as the central point of truth for performance reporting and governance, fostering collaborative relationships with internal and client stakeholders to exceed contractual and strategic targets.
The responsibilities include:
- Being the Go To person for all performance issues, ensuring the Key Account Director is appropriately and consistently briefed on all relevant matters.
- Developing, tailoring and continuously improving the Systems, Data Sets and Measures that demonstrate the Accounts Operational Performance.
- Analysing data and information hierarchy to realise meaningful trends and forecasts to support the continuous development of the REFM provision.
- Ensuring the Asset Database accurately reflects the managed asset base.
- Identifying key trends and points that aid management decision making through the production of efficient and concise reports.
Minimum requirements:
- Minimum of 5 years operational experience within a Facilities Management (FM) or Real Estate (RE) Environment.
- Experience of formal and auditable Management Systems and Continuous Improvement methodologies.
- Sound understanding of Industrial Service Benchmarks to gauge service performance from an external perspective.
- Proven experience in Performance Management, Governance and PMO leadership within a complex service delivery environment.
- Extensive understanding of empirical considerations regarding the measurements of Service Delivery and Continuous Improvements within an operational environment.
- Strong understanding of Service Level Agreements (SLAs), Critical Success Factors (CSFs) and Key Performance Indicators (Both Lead in and Lagging).
- Understanding and preferably experience of Strategic derivation models (SWOT, P5F, BCG, BSC).
In return, we provide you with full training once you start and ensure that you have everything you need to do a great job and be part of the team.
Company Benefits:
- 25 days holiday plus bank holidays
- Company Pension
- Healthcare Cover
- Life assurance
- Employee discounts via Perkbox
- Cycle to work Scheme
- Access to a virtual GP and access to a health & wellbeing app
- Training & Development
Apleona is an equal opportunities employer, and we are committed to recruiting a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Don't miss this opportunity, apply now!
Performance Manager in London employer: GPSkal Assessoria e Projetos
Contact Detail:
GPSkal Assessoria e Projetos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management and real estate sectors. Use LinkedIn to connect with current Apleona employees or others in similar roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Apleona’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission of delivering excellence and continuous improvement in performance management.
✨Tip Number 3
Practice your data analysis skills! Since the role involves analysing trends and producing reports, brush up on your analytical abilities. Be ready to discuss how you’ve used data to drive performance improvements in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Apleona team!
We think you need these skills to ace Performance Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Performance Manager role. Highlight your experience in facilities management and any relevant achievements that showcase your analytical skills and understanding of performance metrics.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Apleona. Mention specific examples from your past roles that demonstrate your ability to drive performance and improve service delivery.
Showcase Your Analytical Skills: Since this role requires a strong analytical approach, be sure to include examples of how you've used data to make decisions or improve processes in your previous jobs. This will show us you can handle the responsibilities of the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at GPSkal Assessoria e Projetos
✨Know Your Numbers
As a Performance Manager, you'll need to be comfortable with data. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to the facilities management sector. Be ready to discuss how you've used data to drive performance improvements in your previous roles.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think of situations where you identified trends or made decisions based on data analysis. This will demonstrate your capability to support management decision-making effectively.
✨Understand Continuous Improvement Methodologies
Familiarise yourself with continuous improvement frameworks and methodologies. Be prepared to discuss how you've implemented these in past roles, and how they can be applied to enhance operational performance at Apleona.
✨Build Rapport with Stakeholders
Since this role involves collaboration with various stakeholders, think about how you can build strong relationships. Prepare to share experiences where you've successfully managed stakeholder expectations and fostered teamwork to achieve common goals.
