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For Companies At a Glance
- Tasks: Lead the team, ensure great service, and manage daily operations.
- Company: Join GPS Hospitality, a fun and supportive restaurant environment.
- Benefits: Enjoy health benefits, performance reviews, and career development opportunities.
- Why this job: Be part of a positive culture while gaining valuable leadership experience.
- Qualifications: Must be 18+, with some supervisory experience and excellent customer service skills.
- Other info: Flexible shifts in a dynamic, high-energy setting.
We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.
Job Duties:
- Ensure your team provides outstanding service & satisfied guests
- Train & coach the team
- Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
- Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
- Provide coaching and feedback to the team
- Supervise in accordance with GPS values, traits and behaviors
- Demonstrate strong problem-solving skills
- Follow and enforce all cash policies; address and document any policy violations
- Any / all other duties as assigned by the Restaurant General Manager (RGM)
Job Requirements:
- 0-2 year of supervisory experience in a restaurant or retail setting
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must be 18 years old and authorized to work in the US
Physical Requirements:
- Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 20lbs
About our benefits:
- We offer a passionate, fun and positive work environment, with a welcoming and supportive team
- Regular performance reviews
- Health & Life Benefits
- HSA program
- Anniversary Vacation Bonus
- Employee Rewards & Recognition Program
- Career development through structured training programs
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.
Burger King Shift Leader employer: GPS Hospitality
Contact Detail:
GPS Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger King Shift Leader
✨Tip Number 1
Familiarise yourself with the GPS Hospitality values and traits. Understanding their culture will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in previous roles. This will highlight your ability to step up in the absence of management.
✨Tip Number 3
Research common challenges faced in fast-paced restaurant environments and think about how you would handle them. Being able to discuss these scenarios will show your problem-solving skills and readiness for the role.
✨Tip Number 4
Prepare questions to ask during your interview about team dynamics and training opportunities. This demonstrates your interest in developing your skills and contributing positively to the team.
We think you need these skills to ace Burger King Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Leader at Burger King. Tailor your application to highlight relevant experience and skills that match these expectations.
Highlight Relevant Experience: If you have supervisory experience in a restaurant or retail setting, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've successfully managed teams or improved customer service.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples in your application that demonstrate your ability to handle customer interactions effectively, especially in high-pressure situations.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your interest in the position but also outlines how your skills and experiences align with the values and expectations of GPS Hospitality. Be sure to convey your enthusiasm for working in a team-oriented environment.
How to prepare for a job interview at GPS Hospitality
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage and motivate a team. Be prepared to share examples of how you've successfully led a team in the past, even if it's from a previous job or a group project.
✨Emphasise Customer Service Experience
Customer service is key in this role. Highlight any experience you have in providing excellent service, resolving customer complaints, or going above and beyond to ensure guest satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you had to make quick decisions or resolve conflicts, and be ready to discuss them.
✨Familiarise Yourself with GPS Hospitality Values
Research GPS Hospitality's values and traits. During the interview, align your answers with these values to show that you're a good fit for their culture and operational standards.
