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- Tasks: Lead the team, ensure great service, and manage daily restaurant operations.
- Company: Join GPS Hospitality, a vibrant and supportive workplace focused on growth and teamwork.
- Benefits: Enjoy health benefits, performance reviews, vacation bonuses, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your skills and make an impact.
- Qualifications: Must be 18+, with some supervisory experience and excellent customer service skills.
- Other info: Flexible shifts available; perfect for students looking to gain leadership experience.
We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.
Job Duties:
- Ensure your team provides outstanding service & satisfied guests
- Train & coach the team
- Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
- Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
- Provide coaching and feedback to the team
- Supervise in accordance with GPS values, traits and behaviors
- Demonstrate strong problem-solving skills
- Follow and enforce all cash policies; address and document any policy violations
- Any / all other duties as assigned by the Restaurant General Manager (RGM)
Job Requirements:
- 0-2 year of supervisory experience in a restaurant or retail setting
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must be 18 years old and authorized to work in the US
Physical Requirements:
- Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 20lbs
About our benefits:
- We offer a passionate, fun and positive work environment, with a welcoming and supportive team
- Regular performance reviews
- Health & Life Benefits
- HSA program
- Anniversary Vacation Bonus
- Employee Rewards & Recognition Program
- Career development through structured training programs
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.
Burger King Shift Leader employer: GPS Hospitality
Contact Detail:
GPS Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger King Shift Leader
✨Tip Number 1
Familiarise yourself with the GPS Hospitality Systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also show your initiative and readiness to take on the role.
✨Tip Number 2
Highlight any previous experience in a fast-paced environment, especially if you've held supervisory roles. Be prepared to discuss specific examples of how you managed teams or resolved conflicts under pressure.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to handle difficult situations or provide exceptional service. This will resonate well with the hiring team.
✨Tip Number 4
Research Burger King's values and culture. Aligning your personal values with those of the company can make a strong impression during your discussions, showing that you're a good fit for their team.
We think you need these skills to ace Burger King Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Leader at Burger King. Tailor your application to highlight relevant experience and skills that match these expectations.
Highlight Leadership Experience: Emphasise any supervisory or leadership experience you have, even if it's from a different industry. Use specific examples to demonstrate how you've successfully managed teams or provided excellent customer service.
Showcase Problem-Solving Skills: In your application, provide examples of how you've effectively solved problems in high-pressure situations. This is crucial for a role that requires strong problem-solving abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your enthusiasm for the role and the company. Mention why you want to work at Burger King and how you can contribute to their team.
How to prepare for a job interview at GPS Hospitality
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage and motivate a team. Be prepared to share examples of how you've successfully led a team in the past, even if it's from a previous job or a group project.
✨Emphasise Customer Service Experience
Customer service is key in this role. Highlight any experience you have in providing excellent service, handling complaints, or ensuring customer satisfaction. Use specific examples to illustrate your skills.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Think of situations where you've had to resolve issues quickly and effectively. Be ready to discuss these scenarios during the interview.
✨Familiarise Yourself with GPS Hospitality Values
Understanding the company's values and culture can set you apart. Research GPS Hospitality and be prepared to discuss how your personal values align with theirs, especially regarding teamwork and operational excellence.
