At a Glance
- Tasks: Lead the team, ensure great service, and manage daily restaurant operations.
- Company: Join GPS Hospitality, a vibrant and supportive workplace with a focus on growth.
- Benefits: Enjoy health benefits, performance reviews, vacation bonuses, and career development opportunities.
- Why this job: Be part of a fun team, develop leadership skills, and make a real impact.
- Qualifications: No experience needed; just bring your passion for customer service and teamwork.
- Other info: Must be 18+ and able to work in a fast-paced environment.
The predicted salary is between 20000 - 28000 £ per year.
We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.
Job Duties:
- Ensure your team provides outstanding service & satisfied guests
- Train & coach the team
- Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
- Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
- Provide coaching and feedback to the team
- Supervise in accordance with GPS values, traits and behaviors
- Demonstrate strong problem-solving skills
- Follow and enforce all cash policies; address and document any policy violations
- Any / all other duties as assigned by the Restaurant General Manager (RGM)
Job Requirements:
- 0-2 year of supervisory experience in a restaurant or retail setting
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must be 18 years old and authorized to work in the US
Physical Requirements:
- Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 20lbs
About our benefits:
- We offer a passionate, fun and positive work environment, with a welcoming and supportive team
- Regular performance reviews
- Health & Life Benefits
- HSA program
- Anniversary Vacation Bonus
- Employee Rewards & Recognition Program
- Career development through structured training programs
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.
Burger King Shift Leader employer: GPS Hospitality
Contact Detail:
GPS Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger King Shift Leader
✨Tip Number 1
Familiarise yourself with Burger King's values and operational standards. Understanding their mission and how they operate will help you align your responses during the interview, showcasing that you're a good fit for the team.
✨Tip Number 2
Highlight any previous experience in fast-paced environments. Since the role requires performing under pressure, sharing specific examples of how you've successfully managed busy situations can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your leadership style. As a Shift Leader, you'll be responsible for training and coaching the team, so think about how you motivate others and handle conflicts, and be ready to share those insights.
✨Tip Number 4
Show enthusiasm for customer service. Since the role involves ensuring outstanding service, be prepared to talk about your passion for helping customers and any relevant experiences that demonstrate your commitment to excellent service.
We think you need these skills to ace Burger King Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Leader at Burger King. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory experience, customer service skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed teams or provided excellent customer service in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GPS Hospitality
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage and motivate a team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your coaching and training experiences.
✨Emphasise Customer Service Excellence
Customer service is key in this role. During the interview, discuss your approach to ensuring outstanding service and how you handle difficult situations with guests. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Prepare to discuss specific challenges you've faced in previous jobs and how you resolved them. This will illustrate your capability to think on your feet and maintain operations smoothly.
✨Familiarise Yourself with GPS Hospitality Values
Understanding the company's values and culture is crucial. Research GPS Hospitality and be ready to explain how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.