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- Tasks: Lead the restaurant team to deliver top-notch service and maintain quality standards.
- Company: Join GPS Hospitality, a vibrant company dedicated to creating a positive work environment.
- Benefits: Enjoy performance bonuses, health benefits, generous paid time off, and career development opportunities.
- Why this job: Be part of a fun team, develop leadership skills, and make a real impact in your community.
- Qualifications: 3-5 years of management experience in a restaurant or retail setting; customer service skills are essential.
- Other info: Must be 18+, have a valid driver's license, and be ready to work flexible shifts.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for Restaurant General Managers (RGM) to join our team. Our restaurants are staffed with amazing people, and we are looking for more. The RGM leads the operation of the restaurants and has the overall responsibility for making sure the restaurant meets GPS Hospitality standards of quality, service and cleanliness. The RGM does not do this alone, as they work with a team of managers. RGM's bonus is based on performance, both operationally and financially.
Here are the top five (5) responsibilities of the job:
- (P&L) Hit Your Sales and Profit Budget Every Period
- (Systems) Execute Accurate Projections and Schedules While Working All Shifts
- (Safety) Maintain a Safe and Clean Restaurant
- (People) Hire and Train Service Obsessed Crew and Shift Leaders
- (Accounting) Tight Restaurant Controls
Job Duties:
- Ensure team provides outstanding service and satisfied guests
- Hire, train and coach the restaurant team
- Utilize GPS Hospitality Systems to run a high-quality restaurant, especially accurate projections and great schedules
- Implement restaurant controls, especially cash & inventory
- Frequent contact, both inside and outside the restaurant, with the public, business, and various community organizations to develop and improve the restaurant's public relations
- Meet standards for speed of service, food safety and cleanliness
- Demonstrate strong critical thinking skills
- Maintain a clean and safe working environment and ensure all equipment is clean and maintained
- Work all shifts (breakfast, lunch, dinner late night & weekends) each week. Work at least one (1) full weekend each period
- Follow all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls
- Supervise in accordance with GPS values, traits and behaviors
- Communicate effectively with all levels of management about plans, progress and problems
- Successfully implement all marketing promotions
- Participate in the implementation of company policies, standards, training and management development
- Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth
Job Requirements:
- 3-5 years of General Manager experience in a restaurant or retail setting
- High School Diploma or GED preferred
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must have reliable vehicle and valid driver's license
- Must be at least 18 years of age & authorized to work in the US
- ServSafe certification preferred
About our benefits:
- We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with...
- Strong, performance-based bonus program
- Regular performance reviews
- Health & Life Benefits
- HSA program
- Generous Paid Time Off benefits
- Employee Rewards & Recognition Program
- Career development through structured training programs
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.
Burger King Restaurant General Manager employer: GPS Hospitality
Contact Detail:
GPS Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger King Restaurant General Manager
✨Tip Number 1
Familiarise yourself with GPS Hospitality's values and operational standards. Understanding their approach to quality, service, and cleanliness will help you align your management style with their expectations during the interview.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to manage a team effectively. Highlight instances where you've successfully trained staff or improved service quality, as these are key responsibilities of the RGM role.
✨Tip Number 3
Showcase your financial acumen by discussing how you've previously managed budgets or improved profitability in past roles. Being able to talk about P&L management will be crucial for this position.
✨Tip Number 4
Demonstrate your understanding of the fast-paced restaurant environment. Be ready to discuss how you handle pressure and maintain high standards during busy periods, as this is essential for a successful RGM.
We think you need these skills to ace Burger King Restaurant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly any roles where you led a team or improved operational efficiency. Use specific examples that demonstrate your ability to meet sales and profit budgets.
Craft a Strong Cover Letter: In your cover letter, express your passion for the restaurant industry and your commitment to customer service. Mention how your previous experiences align with the responsibilities of the Restaurant General Manager role, such as hiring and training staff or maintaining safety standards.
Highlight Leadership Skills: Emphasise your leadership abilities in both your CV and cover letter. Discuss your experience in coaching and developing team members, as well as your approach to managing a high-volume restaurant environment.
Showcase Problem-Solving Abilities: Provide examples of how you've successfully handled challenges in past roles. This could include improving service speed, managing inventory effectively, or implementing new marketing strategies that boosted sales.
How to prepare for a job interview at GPS Hospitality
✨Showcase Your Leadership Skills
As a potential Restaurant General Manager, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, focusing on hiring, training, and motivating staff to deliver outstanding service.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators such as sales, profit margins, and customer satisfaction scores. Be prepared to discuss how you would use these metrics to drive performance and meet budget goals in the restaurant.
✨Emphasise Safety and Cleanliness
Given the importance of maintaining a safe and clean environment, be ready to talk about your experience with health and safety regulations. Highlight any relevant certifications, like ServSafe, and your commitment to upholding cleanliness standards.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past challenges you've encountered in a high-volume setting and how you resolved them, particularly in relation to customer service and operational efficiency.
