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- Tasks: Lead the restaurant team to deliver top-notch service and maintain quality standards.
- Company: Join GPS Hospitality, a vibrant company dedicated to quality and community engagement.
- Benefits: Enjoy performance bonuses, health benefits, generous paid time off, and career development opportunities.
- Why this job: Be part of a fun, supportive environment while making a real impact in your community.
- Qualifications: 3-5 years of management experience in a restaurant or retail setting is preferred.
- Other info: Must be at least 18 years old and have a valid driver's license.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for Restaurant General Managers (RGM) to join our team. Our restaurants are staffed with amazing people, and we are looking for more. The RGM leads the operation of the restaurants and has the overall responsibility for making sure the restaurant meets GPS Hospitality standards of quality, service and cleanliness. The RGM does not do this alone, as they work with a team of managers. RGM's bonus is based on performance, both operationally and financially.
Here are the top five (5) responsibilities of the job:
- (P&L) Hit Your Sales and Profit Budget Every Period
- (Systems) Execute Accurate Projections and Schedules While Working All Shifts
- (Safety) Maintain a Safe and Clean Restaurant
- (People) Hire and Train Service Obsessed Crew and Shift Leaders
- (Accounting) Tight Restaurant Controls
Job Duties:
- Ensure team provides outstanding service and satisfied guests
- Hire, train and coach the restaurant team
- Utilize GPS Hospitality Systems to run a high-quality restaurant, especially accurate projections and great schedules
- Implement restaurant controls, especially cash & inventory
- Frequent contact, both inside and outside the restaurant, with the public, business, and various community organizations to develop and improve the restaurant's public relations
- Meet standards for speed of service, food safety and cleanliness
- Demonstrate strong critical thinking skills
- Maintain a clean and safe working environment and ensure all equipment is clean and maintained
- Work all shifts (breakfast, lunch, dinner late night & weekends) each week. Work at least one (1) full weekend each period
- Follow all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls
- Supervise in accordance with GPS values, traits and behaviors
- Communicate effectively with all levels of management about plans, progress and problems
- Successfully implement all marketing promotions
- Participate in the implementation of company policies, standards, training and management development
- Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth
Job Requirements:
- 3-5 years of General Manager experience in a restaurant or retail setting
- High School Diploma or GED preferred
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must have reliable vehicle and valid driver's license
- Must be at least 18 years of age & authorized to work in the US
- ServSafe certification preferred
About our benefits:
- We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with...
- Strong, performance-based bonus program
- Regular performance reviews
- Health & Life Benefits
- HSA program
- Generous Paid Time Off benefits
- Employee Rewards & Recognition Program
- Career development through structured training programs
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.
Burger King Restaurant General Manager employer: GPS Hospitality
Contact Detail:
GPS Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger King Restaurant General Manager
✨Tip Number 1
Familiarise yourself with GPS Hospitality's values and operational standards. Understanding their approach to quality, service, and cleanliness will help you align your management style with their expectations during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in a high-pressure environment. Highlight your experience in hiring, training, and developing staff, as these are crucial for the RGM role.
✨Tip Number 3
Research the local market and community where the Chesterfield restaurant is located. Being knowledgeable about the area can help you discuss potential marketing strategies and community engagement during your interview.
✨Tip Number 4
Demonstrate your understanding of financial management by discussing how you've previously met sales and profit budgets. Be ready to explain your approach to maintaining tight restaurant controls and accurate projections.
We think you need these skills to ace Burger King Restaurant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in restaurant management. Focus on your achievements in previous roles, especially those related to sales, team leadership, and operational efficiency.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the restaurant industry and your understanding of GPS Hospitality's values. Mention specific examples of how you've successfully managed teams and improved service quality in past positions.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as customer service excellence, financial acumen, and the ability to work under pressure. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a General Manager.
How to prepare for a job interview at GPS Hospitality
✨Showcase Your Leadership Skills
As a Restaurant General Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in high-pressure environments. Highlight specific examples where you improved team performance or customer satisfaction.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the restaurant industry, such as sales targets, profit margins, and customer satisfaction scores. Be ready to discuss how you would use these metrics to drive performance and make informed decisions.
✨Demonstrate Your Customer Service Philosophy
Customer service is crucial in the restaurant business. Prepare to share your approach to ensuring outstanding service and how you would train your team to maintain high standards. Consider discussing any past experiences where you turned a negative customer experience into a positive one.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and critical thinking skills. Think about potential challenges you might face as an RGM, such as handling staff conflicts or managing busy shifts, and prepare your responses to demonstrate your ability to handle these situations effectively.
