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- Tasks: Manage clinician onboarding and support operational needs in a dynamic healthcare environment.
- Company: Join GPDQ, a leading provider of innovative healthcare services.
- Benefits: Enjoy 25 days holiday, flexible working, and a private pension.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact in healthcare while developing your organisational skills.
- Qualifications: Experience in administration, onboarding, or rota coordination is preferred.
The predicted salary is between 28000 - 28000 £ per year.
Location: Remote (with occasional travel to London)
Hours: 40 hours per week
Contract type: Temporary - 3 months (with potential for a permanent role)
Salary: £28,000 per annum
Start Date: ASAP
Schedule:
- Monday: 08.00-18.00
- Tuesday: 08.00-18.00
- Wednesday: 08.00-18.00
- Thursday: 08.00-18.00
- Saturday: 08:00-12:00
About Us
GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. Led by NHS GP, Founder and Chief Medical Officer, Dr Anshu Bhagat, with services delivered by a multidisciplinary team, we harness the benefits of technology to deliver better local access to healthcare. Our services include GP consultations, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more. Consultations take place online, at home, or in a clinic with a GPDQ‐vetted, GMC‐registered NHS GP or highly skilled multidisciplinary team member.
About the Role
We're looking for a proactive and highly organised Service Delivery Co‐ordinator to join our team in a flexible and dynamic role. You'll be responsible for managing the onboarding process for clinicians while also supporting rota coordination and operational needs, depending on the demands of the business. This is a dynamic and impactful position, offering the opportunity to contribute across key areas of our service delivery. From welcoming new clinicians and guiding them through onboarding, to coordinating rotas and supporting day‐to‐day operations, your role will be essential to the smooth running of our services.
Key Responsibilities
- Onboarding & Compliance
- Manage the onboarding journey for clinicians, ensuring timely collection of compliance documentation
- Meet internal KPIs and ensure all onboarding steps are completed ahead of deployment
- Liaise with our partners to coordinate inductions, equipment delivery (e.g. laptops), and system access
- Work closely with Talent Acquisition and Service Delivery teams to ensure a seamless clinician setup
- Support with recruitment activities such as screening candidates and posting adverts
- Rota & Operational Support
- Assist with rota coordination and shift management across multiple services
- Confirm clinician availability, update schedules, and communicate changes
- Maintain accurate and up to date compliance and documentation records
- Managing client feedback
What We're Looking For
- Experience in an administrative role with exposure to onboarding/recruitment, compliance, or rota coordination (healthcare background desirable)
- Excellent organisational skills and ability to manage multiple priorities
- Strong communication and interpersonal skills
- Proficient in Microsoft Office; Rota Master experience is a plus
- London‐based or able to travel to City/West End sites as required
Holidays and Perks
- 25 days holiday (pro rata) plus bank holidays
- Flexible working culture
- Cycle to work scheme
- Private pension
Equality & Diversity
GPDQ is an equal opportunities employer. We understand that not all people are the same and it is our mission to help support people in their journey. We pride ourselves on our diverse workforce and we have a commitment to equality and diversity amongst both our employees and prospective applicants; we ensure that all applicants are treated fairly throughout our recruitment and selection process. We are determined that no applicant experiences discrimination on the basis of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation; or any other basis prohibited by law.
Industry: Medical Practices
Employment Type: Full time
Service Delivery Co-ordinator in London employer: GPDQ
Contact Detail:
GPDQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at GPDQ or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research GPDQ’s services and think about how your skills can help with onboarding and rota coordination. Show them you’re ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As a Service Delivery Co-ordinator, you'll need to liaise with clinicians and partners. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at GPDQ.
We think you need these skills to ace Service Delivery Co-ordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Co-ordinator role. Highlight any relevant experience in onboarding, compliance, or rota coordination. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Organisational Skills: Since this role requires excellent organisational skills, consider including examples of how you've managed multiple priorities in the past. We want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at GPDQ
✨Know the Company Inside Out
Before your interview, take some time to research GPDQ and its services. Understand their mission, values, and the specific role of a Service Delivery Co-ordinator. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Service Delivery Co-ordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences that highlight your organisational skills, especially in onboarding or rota coordination. Be ready to discuss how you prioritise tasks and manage your time efficiently.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage compliance documentation or coordinate schedules under pressure. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the onboarding process for clinicians, or how success is measured in this role. This shows that you're engaged and serious about contributing to the team.