Greenpark is seeking a Service Design Lead - AI-Enabled Operations to drive the discovery phase of a content studio transformation for a pharmaceutical client. You will embed within the client team, shaping the case for change and a broader operating model incorporating AI responsibly.
You will lead interviews, map processes and create actionable roadmaps, delivering stakeholder-ready insights and a phased transition plan with governance and change management at its core.
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AI-Driven Service Design Lead β Discovery to Roadmap employer: gpc
GPC in Greater London is an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. With a strong focus on employee growth, we provide ample opportunities for professional development and collaboration within a supportive team culture. Join us to be part of an exciting new project that values high-quality content and fosters meaningful contributions.