Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create a friendly atmosphere and assist customers with bookings and inquiries.
- Company: Join GP Racing Simulators, an exciting venue for racing enthusiasts.
- Benefits: Flexible hours, career growth, and a fun, energetic work environment.
- Why this job: Be part of a dynamic team delivering unforgettable racing experiences.
- Qualifications: Must be 18+, with hospitality experience and excellent communication skills.
- Other info: Passion for motorsport or gaming is a bonus, but not required.
The predicted salary is between 24000 - 36000 £ per year.
Location: GP Racing Simulators, Playsport, East Kilbride, G74 4GT
About Us
GP Racing Simulators offers an immersive, state-of-the-art virtual reality racing experience, complete with full-motion simulators, competitive events, and a stylish lounge and bar area. We’re passionate about delivering an exciting, welcoming, and memorable experience for racing enthusiasts and casual visitors alike.
Role Overview
We’re looking for an enthusiastic and professional Customer Service Advisor to be the first point of contact for our guests. You’ll play a key role in creating a friendly, energetic atmosphere, ensuring smooth customer experiences, and supporting the day-to-day running of our simulators, lounge, and bar.
Key Responsibilities
- Warmly greet customers, assist with bookings, registrations, and general inquiries.
- Provide clear, friendly guidance on simulator use, safety procedures, and racing events.
- Maintain in-depth knowledge of our services, events, and promotions to inform guests.
- Serve drinks at the bar and ensure responsible service at all times.
- Respond to customer questions, feedback, and complaints promptly and professionally.
- Support the smooth running of the lounge and simulator areas, keeping them clean and organised.
- Coordinate with the team to resolve any simulator-related issues quickly.
- Assist with event preparation and help manage customer flow during busy periods.
Qualifications & Skills
- Must be 18 or over (serving alcoholic drinks at the bar is part of this role).
- Previous experience in hospitality and customer service is essential.
- Excellent communication skills and a genuinely customer-focused approach.
- Positive, friendly, and approachable personality with a can-do attitude.
- Strong organisational skills and ability to stay calm in busy environments.
- Interest or knowledge of motorsport or gaming is an advantage (but not required).
Why Join GP Racing Simulators?
- Be part of an exciting, innovative, and fast-growing entertainment venue.
- Opportunities for career growth within a unique and dynamic sector.
- Work in a fun, high-energy environment alongside a passionate and supportive team.
Hours
Flexible working hours, including evenings and weekends.
Apply Now
If you’re 18 or over and have a strong background in hospitality and customer service, we’d love to hear from you. Join us in delivering unforgettable racing experiences to our guests!
Customer Service Advisor in Glasgow employer: GP Racing Simulators
Contact Detail:
GP Racing Simulators Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, dive into GP Racing Simulators' vibe. Check out their website and social media to understand their services and events. This way, you can show off your enthusiasm and knowledge during the chat!
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend. Think about how you'd handle tricky situations or customer complaints. This will help you feel more confident and ready to impress when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Even though it's a fun environment, looking smart and professional can make a great first impression. Choose an outfit that reflects your personality while still being appropriate for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Advisor in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to create a friendly atmosphere for our guests.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer service. We love seeing how your skills can contribute to our team, so be specific about what you've done and how it relates to the Customer Service Advisor role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GP Racing Simulators
✨Know the Company Inside Out
Before your interview, make sure to research GP Racing Simulators thoroughly. Understand their services, events, and what makes them unique in the entertainment sector. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience that highlight your customer service skills. Think of situations where you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to create a friendly and welcoming atmosphere.
✨Practice Common Interview Questions
Anticipate questions related to hospitality and customer service, such as how you would handle a complaint or ensure a smooth customer experience. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Bring Your Enthusiasm
As a Customer Service Advisor, your energy and positivity are key. During the interview, let your passion for motorsport or gaming shine through, even if it's not a requirement. A can-do attitude will resonate well with the interviewers and show that you're a great fit for their team.
