At a Glance
- Tasks: Manage appointments, answer calls, and support the practice team in a fast-paced environment.
- Company: Mumbles Medical Practice, a charming healthcare provider in the heart of Mumbles.
- Benefits: Full training provided, potential for permanent position, and exposure to diverse administrative tasks.
- Other info: Perfect opportunity for those seeking a new challenge in a vibrant community setting.
- Why this job: Join a supportive team and make a real difference in patient care while developing your skills.
- Qualifications: Computer literacy and good telephone manner; previous experience in healthcare is a plus.
The predicted salary is between 23615 - 25674 £ per year.
We are looking for a receptionist to cover full time for 5 months maternity leave from July to November 2026. The role could potentially lead to a permanent post. Candidates must be computer literate; knowledge of the EMIS clinical system would be beneficial, but full training will be provided. A good telephone manner is essential, preferably with previous experience in a surgery or NHS environment.
Duties mainly include:
- Answering the telephone
- Reception desk duties
- Booking appointments
- Patient follow-up for test results
- Processing incoming correspondence
The role will give you a high level of exposure to many administrative tasks as you work closely with the practice team and is the perfect role for a talented administrator/receptionist who is keen to take on a new challenge within a fast-paced environment.
Responsibilities:
- Maintain and monitor the practice appointment system
- Process personal, telephone, and e-requests for appointments
- Answer incoming phone calls, transferring calls, or dealing with the callers' requests appropriately
- Initiate contact with and respond to requests from patients, team members, and external agencies
- Data entry of new and temporary registrations and relevant patient information as required
- Manage all queries as necessary in an efficient manner
- Monitor and maintain the reception area and notice boards
- Provide general administrative support such as scanning, copying, supporting the clinical team, etc.
Mumbles Medical Practice is within walking distance of the pretty village of Mumbles, which is full of character and charm to the west of Swansea Bay. The practice serves a patient population of 7700 patients. The current practice team consists of 5 Partners, an Advanced Nurse Practitioner, and 3 part-time nurses who are supported by the admin team.
Receptionist - The Mumbles Medical Practice in Swansea employer: GP Practice
Mumbles Medical Practice is an excellent employer that offers a supportive and collaborative work environment, ideal for those looking to grow their administrative skills in the healthcare sector. With full training provided and the potential for a permanent position, employees benefit from a close-knit team atmosphere while enjoying the charm of Mumbles, making it a rewarding place to work. The practice prioritises employee development and fosters a culture of teamwork, ensuring that every staff member feels valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - The Mumbles Medical Practice in Swansea
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like GP Practice before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at GP Practice. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show GP Practice you’re ready to step in and make an immediate impact!
We think you need these skills to ace Receptionist - The Mumbles Medical Practice in Swansea
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Receptionist - The Mumbles Medical Practice at GP Practice, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to GP Practice.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at GP Practice. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at GP Practice
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for GP Practice.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
