At a Glance
- Tasks: Assist patients and support the practice team in a friendly, efficient manner.
- Company: Quays Medical Practice, a supportive and friendly healthcare environment.
- Benefits: NHS Pension scheme, full training provided, and a collaborative team atmosphere.
- Other info: Great opportunity for career growth in a dynamic healthcare setting.
- Why this job: Join a dedicated team and make a positive impact on patient care.
- Qualifications: Enthusiastic team player; previous GP practice experience is a plus but not required.
The predicted salary is between 24000 - 36000 £ per year.
The purpose of the role is to:
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the phone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Full training will be provided. The successful candidate will be an enthusiastic, reliable and motivated team player to work within our small and friendly team. Ideally, you will have gained previous experience working within a GP practice, but we will provide training and support. NHS Pension scheme is available.
We serve 6,000 patients with 3 GP partners offering an excellent supportive clinical and administrative working environment. We have been a triage practice since 2015, operating Emis and askmyGP with a practice pharmacist and nurse-led minor illness clinics. We are also a training practice for Specialty GP Trainees, Foundation Year doctors and Cardiff final year medical students.
Receptionist - Quays Medical Practice employer: GP Practice
Quays Medical Practice is an excellent employer that fosters a supportive and friendly work environment, ideal for those looking to make a meaningful impact in healthcare. With a commitment to employee growth through comprehensive training and development opportunities, staff can thrive in their roles while contributing to the well-being of over 6,000 patients. The practice also offers the benefits of the NHS Pension scheme, ensuring a secure future for its dedicated team members.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Quays Medical Practice
✨Tip Number 1
Make sure you research Quays Medical Practice before your interview. Knowing about their services and team will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend to get comfortable with greeting visitors and directing them efficiently.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you managed multiple tasks or helped improve a process. This will highlight your ability to support the practice smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Receptionist - Quays Medical Practice
Some tips for your application 🫡
Show Your Friendly Side:As a receptionist, you'll be the first point of contact for patients. Make sure your application reflects your friendly and approachable nature. Use warm language and share any relevant experiences that showcase your ability to create a positive atmosphere.
Highlight Your Organisational Skills:This role involves a variety of administrative duties, so it's crucial to demonstrate your organisational skills. Mention any previous experience with clerical tasks or managing schedules, and don’t forget to include examples of how you’ve kept things running smoothly in past roles.
Tailor Your Application:Take the time to tailor your application specifically for this role at Quays Medical Practice. Refer to the job description and align your skills and experiences with what they’re looking for. This shows us that you’re genuinely interested and have done your homework!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at GP Practice
✨Know the Practice Inside Out
Before your interview, take some time to research Quays Medical Practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for patients. Be prepared to discuss your experience in customer service or similar roles. Share specific examples of how you've handled difficult situations or provided excellent service to demonstrate your friendly and approachable nature.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a busy reception or manage patient queries. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows that you're engaged and serious about the position.
