At a Glance
- Tasks: Assist patients and support the practice team with administrative duties.
- Company: Friendly healthcare practice in rural Newcastle Emlyn.
- Benefits: Full training provided, friendly environment, and opportunity to learn new skills.
- Other info: Opportunity for further training and career development.
- Why this job: Join a supportive team and make a difference in patient care.
- Qualifications: Good communication skills; IT skills are a plus but not essential.
The predicted salary is between 22000 - 25000 € per year.
Meddygfa Emlyn is looking for a Practice Receptionist to work with us for a fixed term of 6 months to cover maternity leave. Good communication skills required. IT skills an advantage, however full training will be provided. Welsh speaking desirable but not essential.
Main duties of the job
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice team.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
- Provide general clerical support to the practice manager, doctors and health professionals.
About us
Friendly Practice located in the rural area of Newcastle Emlyn. We are a partnership of five doctors together with 3 salaried doctors, an Advanced Nurse Practitioner and a full health care team of practice nurses, community nurses, pharmacist, health visitor and midwives, assisted by our administrative staff.
Job responsibilities
- Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel within an appropriate time scale.
- Maintain an appointments register.
- Relay messages and home visits to appropriate staff/GPs within an appropriate time scale.
- Provide repeat prescriptions on request.
- Maintain an accurate filing system both paper and electronic.
- Keep reception area tidy and safe.
- Provide medical administration support (including arranging appropriate follow up appointments).
- Be aware of and maintain confidentiality through knowledge of the Caldicott guidelines.
- Be aware of and maintain all Health & Safety Regulations.
- Any ad hoc duties as required by the Practice Manager or Senior Receptionist.
- Continuing education including CPR update.
Qualifications
- Willingness to undertake further training.
- Pleasant and outgoing manner.
- Welsh speaking.
Experience
- None.
- Previous experience working within a Primary Care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist - Meddygfa Emlyn in Newcastle Emlyn employer: GP Practice in Wales
Meddygfa Emlyn is an excellent employer, offering a supportive and friendly work environment in the picturesque rural setting of Newcastle Emlyn. With a strong focus on employee development, we provide comprehensive training for our Practice Receptionist role, ensuring you feel confident and valued as part of our dedicated healthcare team. Join us to make a meaningful impact in patient care while enjoying the benefits of working in a close-knit community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Meddygfa Emlyn in Newcastle Emlyn
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Meddygfa Emlyn. Familiarise yourself with their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you would handle difficult patients or manage multiple tasks. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your communication skills! Since good communication is key for this role, be sure to demonstrate your friendly and approachable nature during the interview. Smile, maintain eye contact, and listen actively to the interviewer.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining our friendly practice.
We think you need these skills to ace Receptionist - Meddygfa Emlyn in Newcastle Emlyn
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing nature shine through. We want to see how you can project a positive image, just like you would when greeting patients at the practice.
Highlight Relevant Skills:Even if you don’t have direct experience, mention any IT skills or communication abilities you possess. We’re looking for someone who can assist our team effectively, so make sure to showcase what you bring to the table!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, especially since you'll be dealing with patient enquiries. Make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new role with us at Meddygfa Emlyn.
How to prepare for a job interview at GP Practice in Wales
✨Know the Practice Inside Out
Before your interview, take some time to research Meddygfa Emlyn. Familiarise yourself with their services, values, and the team structure. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Show Off Your Communication Skills
As a receptionist, communication is key! Prepare examples of how you've effectively communicated in previous roles, whether in person or over the phone. Practising common scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your IT Savvy
While full training will be provided, having a basic understanding of IT systems can set you apart. Brush up on any relevant software or tools that might be used in a medical practice. Mentioning your willingness to learn new systems can also be a plus!
✨Emphasise Your Team Spirit
Meddygfa Emlyn values teamwork, so be ready to discuss how you work well with others. Share experiences where you’ve collaborated with colleagues to achieve a common goal, and highlight your friendly and outgoing nature that fits their practice culture.
