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- Tasks: Support daily operations and provide excellent patient care as the face of our surgery.
- Company: Join a friendly team dedicated to caring for our local community.
- Benefits: Gain valuable experience in healthcare, with opportunities for growth and development.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: Customer service skills and experience with computer systems; previous NHS experience is a plus.
- Other info: Dynamic role with a committed team and a chance to thrive under pressure.
The predicted salary is between 24000 - 36000 £ per year.
Our Medical Receptionists perform a varied range of duties in order to support the day to day operation of the Practice. As a Medical Receptionist, you will be the face and voice of our surgery.
Responsibilities
- Maintaining a high standard of patient care, whether this be on the telephone, or via our online eConsult system.
- Deal with patient enquiries including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.
- Collect and record dispensing/private fees and provide receipts where applicable.
- Making sure the reception desk is attended at all times.
- Opening and closing premises when necessary.
- Working as part of a wider administrative team.
- Any other duties appropriate to the post as designated by the Partners.
About us
Our team comprises of a brilliant and welcoming group of receptionists, administration staff, managers, doctors, nurses, healthcare assistants and a pharmacy team who are all here to help look after our patients in the local area.
Job responsibilities
There's a lot more to the role than just booking appointments. You will work closely with all our roles in the practice, GP's, managers, nurses, other clinical staff and of course the general public. We are a practice with just under 11,000 patients. We are looking for someone to join us who is reliable, committed, enthusiastic, caring, who can work well under pressure and changing circumstances. You must be able to work as part of a team and act on your own initiative also.
Qualifications
Experience using computer based systems and customer service skills. Previous GP or NHS experience.
Disclosure and Barred Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist - Pendre Surgery in Mold employer: GP Practice in Wales
Contact Detail:
GP Practice in Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Pendre Surgery in Mold
✨Tip Number 1
Get to know the practice! Research Pendre Surgery and understand their values and patient care approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will boost your confidence in handling patient enquiries and give you a chance to refine your communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former staff at Pendre Surgery on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Pendre Surgery.
We think you need these skills to ace Receptionist - Pendre Surgery in Mold
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're the right fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Medical Receptionist role at Pendre Surgery. Highlight your relevant experience and skills that match the job description. This shows us that you've done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at GP Practice in Wales
✨Know the Practice Inside Out
Before your interview, take some time to research Pendre Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided excellent customer service, handled difficult situations, or resolved queries effectively. This will demonstrate your ability to maintain a high standard of patient care.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling pressure, and your experience with computer systems. Practising your responses can help you feel more confident and articulate during the interview. Consider role-playing with a friend to get comfortable with your answers.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and professionally for your interview. Being well-presented shows that you respect the opportunity and understand the importance of professionalism in a medical setting. Don't forget to bring a copy of your CV and any relevant documents!
