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- Tasks: Support day-to-day operations and manage patient enquiries with care.
- Company: Local medical practice in Mold with a supportive team.
- Benefits: Competitive pay and the chance to make a difference in patient care.
- Why this job: Join us in providing care to nearly 11,000 patients and ensure smooth operations.
- Qualifications: Customer service experience or prior NHS roles preferred.
- Other info: Be part of a dedicated team making a real impact in healthcare.
The predicted salary is between 24000 - 36000 £ per year.
A local medical practice in Mold is seeking a dedicated Medical Receptionist to support day-to-day operations. Responsibilities include providing a high standard of care on the phone and online, managing patient enquiries, and working with a supportive team.
Ideal candidates are reliable, enthusiastic, and have experience in customer service or prior roles within the NHS. Join us in providing care to nearly 11,000 patients while ensuring smooth administrative operations. Competitive pay offered.
Medical Receptionist - Patient Care & Front Desk in Mold employer: GP Practice in Wales
Contact Detail:
GP Practice in Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Patient Care & Front Desk in Mold
✨Tip Number 1
Make sure to research the medical practice before your interview. Knowing their values and how they support patient care will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling patient enquiries, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Highlight your customer service experience during interviews. Share specific examples of how you've handled difficult situations or provided excellent care to customers, as this will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Medical Receptionist - Patient Care & Front Desk in Mold
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for patient care shine through. We want to see that you're excited about the role and ready to support our team in providing top-notch service to our patients.
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experience within the NHS. We love seeing how your background can contribute to our practice, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GP Practice in Wales
✨Know Your Stuff
Familiarise yourself with the medical practice's services and values. Research their approach to patient care and any recent news or updates about them. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you handled difficult enquiries or provided exceptional support, as this role is all about managing patient interactions effectively.
✨Practice Common Interview Questions
Anticipate questions related to your experience in healthcare or customer service. Be ready to discuss how you would handle specific scenarios, like dealing with an upset patient or managing multiple calls at once. Practising these responses can help you feel more at ease during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. A neat appearance reflects your seriousness about the role and aligns with the professional environment of a medical practice.
