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- Tasks: Lead and develop a dynamic store team while ensuring exceptional customer experiences.
- Company: Join GP Mobile, one of the largest T-Mobile retailers in the US, with limitless potential!
- Benefits: Enjoy competitive pay, commissions, health benefits, and generous paid time off.
- Why this job: Be part of a fun, fast-paced environment with opportunities for career growth and development.
- Qualifications: Must be 18+, have customer service experience, and be a strong communicator.
- Other info: Diverse applicants are encouraged to apply; bilingual candidates preferred but not required.
The predicted salary is between 21600 - 36000 £ per year.
Benefits:
- Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! GP Mobile is one of the largest Authorized T-Mobile Retailers in the US! Seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!
Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us!
Job Overview
The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile's aspirations of earning a place in our customers' hearts and Mobile Associate success.
Job Responsibilities:
- Responsible for infusing every store's Mobile Associates with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
- Ensure that every customer need is met, and employees build customer confidence by making their experience comfortable, simple, and by solving the whole problem.
- Complete observations of Mobile Associates' interactions with customers, including feedback, to be used in development, training & coaching conversations.
- Manage customer wait time effectively. Stay current on products, services, and promotions.
- Lead by example, staying up to date on the latest products, services, training, and leadership best practices.
- Interact directly with Mobile Associates to ensure they meet/exceed success measurements and complete training on time.
- Assist in maintaining the overall store environment quality and adhere to plan-o-gram standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
- Ensure team knowledge of store systems. Ensure team is knowledgeable about communications.
- Deliver financial results based on KPIs. Manage store expenses, discounting, and credits.
The experience you'll bring:
- 1 year customer service and/or sales experience, retail preferred
- Available to work nights, weekends, and holidays
- Ability to lead and mentor teams
- Outstanding communicator with strong interaction skills
What's in it for you:
- Competitive base pay, plus commissions
- Benefits for part-time and full-time employees
- Medical, dental, and vision benefits
- 401K Plan
- Generous paid time-off
- Phone service discounts
- Growth potential for your career
This is a unique opportunity to join a company revolutionizing the wireless industry. We invite you to apply today!
Requirements:
- At least 18 years old
- Legally authorized to work in the US
- High School Diploma or GED
GP Mobile encourages diverse applicants and supports an inclusive workplace. If you're excited about this role but don't meet every qualification, we still encourage you to apply. You might be the perfect fit for this or other roles. We are an equal opportunity employer and welcome everyone, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents.
T Mobile Authorized Retailer Assistant Manager employer: GP Mobile LLC.
Contact Detail:
GP Mobile LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land T Mobile Authorized Retailer Assistant Manager
✨Tip Number 1
Familiarise yourself with T-Mobile's products and services. Being knowledgeable about what you’ll be selling will not only boost your confidence but also impress the hiring managers during your interactions.
✨Tip Number 2
Showcase your leadership skills in your conversations. Since the role involves mentoring and leading a team, share examples of how you've successfully led teams or projects in the past.
✨Tip Number 3
Demonstrate your customer service skills by preparing to discuss specific instances where you went above and beyond for a customer. This will highlight your commitment to customer satisfaction, which is crucial for this role.
✨Tip Number 4
Be ready to discuss your availability and flexibility. Since the job requires working nights, weekends, and holidays, showing that you are open to these hours can set you apart from other candidates.
We think you need these skills to ace T Mobile Authorized Retailer Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the T-Mobile Authorized Retailer Assistant Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service and sales experience. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to lead and mentor teams.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your passion for customer service and your ability to create a positive store environment. Mention any relevant experience in retail or team leadership.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at GP Mobile LLC.
✨Show Your Passion for Customer Service
As a Retail Associate Manager, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams or mentoring others. Discuss specific instances where you motivated your team to achieve targets or improve performance, as this role requires strong leadership capabilities.
✨Stay Updated on T-Mobile Products
Familiarise yourself with T-Mobile's latest products, services, and promotions. Showing that you are knowledgeable about the brand will demonstrate your commitment and readiness to lead the store team effectively.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Prepare scenarios where you successfully managed customer complaints or improved team dynamics, as these will showcase your suitability for the role.
