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- Tasks: Lead and develop a dynamic store team while ensuring exceptional customer experiences.
- Company: Join GP Mobile, one of the largest T-Mobile retailers in the US, with limitless potential!
- Benefits: Enjoy competitive pay, commissions, health benefits, and generous paid time off.
- Why this job: Be part of a fun, fast-paced environment with serious growth opportunities and a connected culture.
- Qualifications: Must be 18+, have a high school diploma, and possess customer service or sales experience.
- Other info: We celebrate diversity and encourage everyone to apply, regardless of background.
The predicted salary is between 24000 - 36000 £ per year.
Benefits:
- Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! GP Mobile is one of the largest Authorized T-Mobile Retailers in the US! Seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!
Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us!
Job Overview
The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile's aspirations of earning a place in our customers' hearts and Mobile Associate success.
Job Responsibilities:
- Responsible for infusing every store's Mobile Associates with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
- Ensure that every need the customer has, when coming into the store, is met and that employees build the customer's confidence by making their experience comfortable, simple and by solving the whole problem.
- Complete observations of Mobile Associates' interactions with customers, including feedback, to be used in development, training & coaching conversations.
- Effectively manage customer wait time. Keep current on products, services, and promotions.
- Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team.
- Interact directly with Mobile Associates to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
- Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards.
- Use visual displays and interactive devices effectively. Keep visual displays and devices current.
- Assist in the execution of Retail Methods & Procedures.
- Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications.
- Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
- Manage discounting and credits.
The experience you'll bring:
- 1 year customer service and/or sales experience, retail environment preferred
- Available to work a varied schedule including nights, weekends, and holidays
- Ability to lead and mentor people to deliver great results
- Outstanding communicator with ability to interact with teammates and customers
What's in it for you:
- Competitive base pay, plus commissions
- Benefits for part-time and full-time employees
- Medical, dental and vision benefits
- 401K Plan
- Generous paid time-off programs
- Phone service discounts
- Serious growth potential for your career
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
Requirements:
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
GP Mobile doesn't have a corporate ladder – it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At GP Mobile we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of colour, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
T Mobile Authorized Retailer Assistant Manager employer: GP Mobile LLC.
Contact Detail:
GP Mobile LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land T Mobile Authorized Retailer Assistant Manager
✨Tip Number 1
Familiarise yourself with T-Mobile's products and services. Being knowledgeable about the latest offerings will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your leadership skills during the interview. Share specific examples of how you've successfully led a team or mentored others in previous roles, as this is crucial for the Assistant Manager position.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role focuses on enhancing customer experiences, be ready to explain how you would ensure customers feel valued and satisfied.
✨Tip Number 4
Show your enthusiasm for growth and development. Talk about your career aspirations and how you see yourself advancing within GP Mobile, aligning with their culture of limitless potential.
We think you need these skills to ace T Mobile Authorized Retailer Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, especially in a retail environment. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed customer interactions or improved team performance in previous roles.
Showcase Your Communication Skills: In your application, emphasise your outstanding communication skills. Provide examples of how you've effectively interacted with customers and team members, as this is crucial for the Retail Associate Manager role.
Highlight Your Flexibility: Mention your availability to work varied schedules, including nights, weekends, and holidays. This shows your commitment and willingness to meet the demands of the role.
How to prepare for a job interview at GP Mobile LLC.
✨Show Your Passion for Customer Service
As a Retail Associate Manager, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams or mentoring others. Discuss specific instances where you motivated your team to achieve targets or improve performance, as this role requires strong leadership capabilities.
✨Know the Products Inside Out
Familiarise yourself with T-Mobile's products, services, and current promotions. Being knowledgeable will not only impress your interviewers but also show that you're ready to lead by example.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you successfully managed customer complaints or improved team dynamics, and be ready to discuss them.
