GP Practice Receptionist & Call Centre Pro
GP Practice Receptionist & Call Centre Pro

GP Practice Receptionist & Call Centre Pro

Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide a welcoming reception service and assist patients in a busy healthcare environment.
  • Company: Dynamic healthcare service provider in Greater London focused on quality care.
  • Benefits: Full-time role with opportunities for professional growth and development.
  • Why this job: Join a passionate team dedicated to making a difference in patient care.
  • Qualifications: Experience in general practice and strong interpersonal and IT skills.
  • Other info: Be part of a supportive team in a fast-paced, rewarding environment.

The predicted salary is between 24000 - 36000 Β£ per year.

A healthcare service provider in Greater London is seeking an experienced GP Practice Receptionist for a full-time role. This position requires working within the practice call centre and on the front counter, with responsibilities including providing a welcoming reception service, handling inquiries, and assisting patients.

Candidates must have experience in general practice and excellent interpersonal and IT skills. Join a dynamic team committed to quality care and patient service.

GP Practice Receptionist & Call Centre Pro employer: GP Direct

As a leading healthcare service provider in Greater London, we pride ourselves on fostering a supportive and inclusive work environment where our GP Practice Receptionists can thrive. Our commitment to employee growth is reflected in our ongoing training opportunities and a culture that values teamwork and quality patient care. Join us to be part of a dynamic team dedicated to making a meaningful impact in the community while enjoying competitive benefits and a fulfilling career.
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Contact Detail:

GP Direct Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land GP Practice Receptionist & Call Centre Pro

✨Tip Number 1

Make sure to research the healthcare service provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in joining them.

✨Tip Number 2

Practice your interpersonal skills! Since you'll be dealing with patients and inquiries, role-playing common scenarios with a friend can help you feel more confident and prepared for real-life situations.

✨Tip Number 3

Don’t underestimate the power of a friendly smile and positive attitude during your interview. It’s all about making a great first impression, especially in a role that revolves around patient service.

✨Tip Number 4

Apply through our website for a smoother process! We want to see your application and get you on board with our dynamic team dedicated to quality care.

We think you need these skills to ace GP Practice Receptionist & Call Centre Pro

Reception Skills
Interpersonal Skills
IT Skills
Customer Service
Communication Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Experience in General Practice
Teamwork

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in GP practices and showcases your interpersonal skills. We want to see how you've made a difference in previous roles, so don’t hold back!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about working in healthcare and how your skills align with the role. Keep it friendly and professional – we love a personal touch!

Show Off Your IT Skills: Since this role involves handling inquiries and managing patient information, be sure to mention any relevant IT skills or systems you’ve worked with. We’re looking for tech-savvy individuals who can hit the ground running!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at GP Direct

✨Know Your Stuff

Make sure you brush up on your knowledge of general practice operations. Familiarise yourself with common patient inquiries and the services offered by the healthcare provider. This will show that you're not just interested in the role, but that you understand the environment you'll be working in.

✨Show Off Your Interpersonal Skills

As a GP Practice Receptionist, you'll be the first point of contact for patients. Practice how you can convey warmth and professionalism in your responses. Think about examples from your past experiences where you've successfully handled difficult situations or provided exceptional service.

✨Tech Savvy is Key

Since the role requires excellent IT skills, be prepared to discuss your experience with relevant software or systems. If you’ve used specific practice management software before, mention it! If not, highlight your ability to learn new technologies quickly.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the team and the practice. Inquire about their approach to patient care or how they handle busy periods in the call centre. This demonstrates your enthusiasm and commitment to being part of their dynamic team.

GP Practice Receptionist & Call Centre Pro
GP Direct

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