At a Glance
- Tasks: Lead Gozney's global ecommerce strategy and drive revenue growth across DTC and marketplace channels.
- Company: Join Gozney, a pioneering brand transforming outdoor cooking with innovative pizza ovens.
- Benefits: Enjoy competitive salary, flexible time off, and discounts on amazing products.
- Other info: Dynamic hybrid work environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team making a real impact in the outdoor cooking industry.
- Qualifications: 5+ years in ecommerce with leadership experience and strong analytical skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: UK – Bournemouth or London (Hybrid)
Reports to: Global Head of Growth
ABOUT US
At Gozney, we're on a mission to change the way the world cooks outdoors. Since 2010, Gozney has made cooking with fire easy by pioneering next-level pizza ovens. Harnessing knowledge from our origins in commercial ovens, Gozney’s multi-award-winning outdoor pizza ovens are beautiful, high-performing, durable tools designed for chefs and made intuitive for beginners, so anyone can make, create, cook, connect, discover, and grow. We are creators of new experiences, and we’re seeking motivated individuals excited to join our expanding team and embark on an incredible journey. We are passionate, innovative, bold, and relentless. All while having a ton of fun.
SUMMARY
The Senior Ecommerce Manager is responsible for executing Gozney’s global ecommerce strategy and performance across DTC and marketplace channels. Reporting to the Global Head of Growth, this role owns ecommerce revenue performance, platform strategy, conversion optimisation, experimentation, and global ecommerce operations. This is a highly commercial role suited to a strong ecommerce operator who combines analytical rigour, customer experience focus, and execution capability. The successful candidate will lead a global hub and spoke ecommerce model while building the systems, frameworks, and team needed to support long term growth.
RESPONSIBILITIES
- Deliver global ecommerce strategy across DTC and marketplace channels
- Drive revenue growth, conversion rate, AOV, and profitability across all markets
- Lead platform strategy across Shopify, Amazon, and supporting ecommerce tools
- Partner with Performance, Finance, Sales, and Operations on forecasting, planning, and revenue performance
- Define and maintain global ecommerce KPIs, reporting standards, and performance benchmarks
Ecommerce Operations & Experimentation
- Build and lead Gozney’s global ecommerce centre of excellence
- Oversee global CRO and testing strategy across all ecommerce experiences
- Develop scalable experimentation frameworks, reporting standards, and shared learnings across regions
- Ensure site experience, UX, merchandising, and conversion standards align with brand and commercial priorities
- Partner with Technology and Product teams on platform improvements and ecommerce roadmap priorities
Regional Leadership & Team Development
- Lead and develop regional ecommerce operators across global markets
- Drive accountability and performance across revenue, conversion, and trading metrics
- Coach regional teams on ecommerce best practices, experimentation, and commercial strategy
- Support hiring and onboarding as the ecommerce team and regional structure expands
- Foster a culture of accountability, curiosity, continuous improvement, and high performance
Commercial Planning & Cross Functional Partnership
- Partner closely with Performance Marketing to align traffic quality, landing page experience, and conversion performance
- Work cross functionally with Brand, Creative, Product, Finance, Operations, and Regional Commercial teams
- Support promotional planning, merchandising strategy, and seasonal trading execution globally
- Maintain visibility into weekly trading performance, risks, opportunities, and commercial priorities across regions
- Lead weekly and monthly business reviews focused on performance, testing outcomes, and growth opportunities
WHO WE ARE LOOKING FOR
- 5+ years of ecommerce experience, including leadership responsibility within a DTC or consumer brand environment
- Proven experience owning ecommerce revenue performance across multiple markets or regions
- Strong expertise in Shopify, CRO, merchandising, ecommerce analytics, and experimentation strategy
- Experience leading ecommerce operations across both DTC and marketplace channels preferred
- Strong commercial and analytical mindset with the ability to translate data into action
- Experience building and leading distributed or cross functional teams
- Comfortable operating in fast paced, high growth environments
- Strong communication and stakeholder management skills
- Passion for customer experience, premium products, innovation, and brand building
A BIT ABOUT WHAT WE OFFER
- Competitive salary, bonus scheme, Pension, benefits, and pizza!
- Flexible paid time off including 26+ days holiday
- Enhanced parental leave
- Fun hybrid work environment – 3 days a week in our Bournemouth office
- Free oven and Friends and Family discount on Gozney products
Diversity and Inclusion Commitment
Gozney is an equal opportunity employer that values diversity and inclusion. We embrace individuals of varied nationalities, backgrounds, experiences, abilities, and perspectives. Our ongoing commitment is to foster an inclusive and supportive workplace, enabling you to excel in your career.
Senior Ecommerce Manager (Global) in Bournemouth employer: Gozney
Gozney is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Bournemouth. With a commitment to employee growth, we offer competitive salaries, flexible working arrangements, and opportunities for professional development, making it an ideal place for finance professionals looking to make a meaningful impact in a global context.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Manager (Global) in Bournemouth
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Gozney are looking for when hiring for a Senior Ecommerce Manager (Global).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Gozney for the Senior Ecommerce Manager (Global), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Gozney as a Senior Ecommerce Manager (Global), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Gozney’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Ecommerce Manager (Global).
We think you need these skills to ace Senior Ecommerce Manager (Global) in Bournemouth
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Gozney, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Gozney's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Gozney. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Gozney
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Gozney uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Gozney. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
