At a Glance
- Tasks: Provide top-notch customer service and create a welcoming learning environment.
- Company: Gower College Swansea, a leading college with a strong reputation.
- Benefits: 28 days annual leave, local government pension scheme, and well-being days.
- Why this job: Join a vibrant community and make a difference in learners' lives.
- Qualifications: Great people skills and a passion for supporting others.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 24000 - 36000 Β£ per year.
Responsibilities:
- Provide excellent customer service to all staff, students and visitors.
- Engage with learners to ensure a well-ordered, safe, supportive, accessible and stimulating environment is maintained.
- Respond enthusiastically and supportively to the enquiries of users.
- Ensure the environment is clean, organised and conducive to a variety of learning styles.
- Self-motivated and also a good team worker.
- Empathetic and inclusive.
- Great people skills in dealing with difficult situations.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Library Assistant in Gorseinon employer: Gower College Swansea
Contact Detail:
Gower College Swansea Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Library Assistant in Gorseinon
β¨Tip Number 1
Get to know the college! Research Gower College Swansea, its values, and its community. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your people skills! Since you'll be dealing with staff, students, and visitors, think of scenarios where you might need to handle difficult situations. Role-play with a friend or family member to build your confidence.
β¨Tip Number 3
Show your enthusiasm! When you engage with learners or answer questions, let your passion for helping others shine through. A positive attitude can make a huge difference in how you're perceived by interviewers.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Gower College Swansea site. Itβs the best way to ensure your application gets noticed and shows that youβre serious about joining us.
We think you need these skills to ace Library Assistant in Gorseinon
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for helping others shine through. We want to see how excited you are about providing excellent customer service and creating a supportive environment for learners.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've engaged with learners or handled difficult situations in the past β this will help us see you in action!
Keep It Organised: Just like a well-ordered library, your application should be neat and easy to read. Use clear headings, bullet points, and concise language to make it easy for us to find the information we need.
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the best way to ensure it reaches us directly and gives you access to all the latest updates about the position and our college.
How to prepare for a job interview at Gower College Swansea
β¨Know Your Customer Service Skills
Since the role involves providing excellent customer service, be ready to share specific examples of how you've helped customers in the past. Think about situations where you went above and beyond to assist someone, especially in a library or educational setting.
β¨Show Your Enthusiasm for Learning
Engage with the interviewers by expressing your passion for creating a supportive and stimulating environment. Share ideas on how you would maintain an organised space that caters to different learning styles, and be prepared to discuss how you can contribute to a positive atmosphere.
β¨Demonstrate Teamwork and Empathy
Highlight your ability to work well in a team and your empathetic nature. Prepare to discuss a time when you dealt with a difficult situation involving a colleague or a user, showcasing your people skills and how you resolved the issue effectively.
β¨Research Gower College Swansea
Familiarise yourself with Gower College Swansea's values, mission, and the diverse community it serves. This will help you tailor your responses to align with their commitment to inclusivity and safeguarding, showing that you're not just a good fit for the role but also for the college culture.