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- Tasks: Assist in preparing and updating rosters for the stations resourcing team.
- Company: Join Govia Thameslink Railway, a key player in the UK rail industry.
- Benefits: Enjoy Monday to Friday office hours with a supportive team environment.
- Why this job: Be part of a vital team that keeps trains running smoothly across the network.
- Qualifications: Strong PC literacy, admin skills, and excellent communication abilities required.
- Other info: Experience in the UK passenger rail industry is a plus but not essential.
The predicted salary is between 30000 - 42000 £ per year.
Now recruiting a Roster Clerk (FTC/Secondment) for our Operational Resourcing Team
The Roster Clerk works at the heart of our Resourcing Team, responsible for assisting the roster team in the preparation and updating of the rosters, your role will focus on assisting the entire stations resourcing team in all aspects of their day to day operation. Although you won\’t be customer facing , your customer service skills will be vital for your communications with internal and external stakeholders.
To succeed in this role, first and foremost, you\’ll need excellent PC literacy , Admin skills and will be able to input data quickly and accurately . Our Roster Clerk is an integral part of the unit behind running our trains which keep passengers moving across our network. Our trains run at all hours, day and night, but you won\’t have to with Monday to Friday Office Hours .
You\’ll need to have excellent verbal and written communication skills, along with error checking and being able to work to a tight deadline. Customer service excellence has been a part of the way that you work for many years. Knowledge or experience of the UK passenger rail industry is also highly beneficial but not essential.
Roster Clerk - Stations - FTC/Secondment employer: Govia Thameslink Railway
Contact Detail:
Govia Thameslink Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roster Clerk - Stations - FTC/Secondment
✨Tip Number 1
Familiarise yourself with the UK passenger rail industry. Even if you don't have direct experience, understanding the basics of how the system operates can give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your data entry skills. Since accuracy and speed are crucial for this role, practice using spreadsheets or databases to ensure you're comfortable with inputting information quickly and correctly.
✨Tip Number 3
Highlight your customer service experience in conversations. Even though the role isn't customer-facing, your ability to communicate effectively with stakeholders is key, so be ready to share examples of your past experiences.
✨Tip Number 4
Network with current or former employees of Govia Thameslink Railway. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Roster Clerk - Stations - FTC/Secondment
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Roster Clerk position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your PC literacy, admin skills, and any experience you have with data input. Mention your communication skills and ability to work under tight deadlines, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service experience and explains why you are interested in working for Govia Thameslink Railway. Make sure to connect your past experiences to the specific duties of the Roster Clerk role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is essential for this position.
How to prepare for a job interview at Govia Thameslink Railway
✨Showcase Your Admin Skills
Since the role requires excellent admin skills, be prepared to discuss your experience with data entry and management. Bring examples of how you've successfully handled administrative tasks in previous roles.
✨Demonstrate Communication Abilities
As communication is key in this position, think of specific instances where you effectively communicated with stakeholders. Highlight your verbal and written skills during the interview.
✨Emphasise Customer Service Experience
Even though the role isn't customer-facing, your customer service background is crucial. Be ready to explain how your customer service skills can enhance internal communications and team dynamics.
✨Familiarise Yourself with the Rail Industry
While knowledge of the UK passenger rail industry isn't essential, having some understanding can set you apart. Research recent developments in the industry and be prepared to discuss them.
