Govia Thameslink Railway is hiring a Customer Service Assistant – Platform at Clapham Junction. The role focuses on delivering excellent customer service, maintaining a safe station environment, and supporting the smooth operation of trains on a 24-hour roster.
Located in Clapham Junction, the position is full-time, averaging 35 hours per week with rostered Sundays. The salary ranges from £25,300 rising to £27,400, plus regional allowances and night/sunday enhancements.
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Rail Platform Assistant — Customer Champion employer: Govia Thameslink Railway
Govia Thameslink Railway is an exceptional employer, offering a dynamic work environment where customer service excellence is at the forefront. With opportunities for training and apprenticeships, employees can grow their skills while enjoying a supportive culture that values teamwork and proactive service. Located in a vibrant area, our stations provide a unique chance to engage with the community and make a real difference in people's travel experiences.
