Platform Assistant: Customer Excellence on the Rails

Platform Assistant: Customer Excellence on the Rails

Full-Time No working from home possible
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Govia Thameslink Railway is seeking a Platform Assistant at Purley & Redhill. The role supports customers with expert advice, maintains a safe and attractive station environment, and helps ensure safe train operations while promoting information and marketing materials.

The position requires availability for 35 hours per week with rostered Sundays and a 24-hour coverage pattern, reflecting the railway’s continuous service.

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Platform Assistant: Customer Excellence on the Rails employer: Govia Thameslink Railway

Govia Thameslink Railway is an exceptional employer, offering a dynamic work environment where customer service excellence is at the forefront. With opportunities for training and apprenticeships, employees can grow their skills while enjoying a supportive culture that values teamwork and proactive service. Located in a vibrant area, our stations provide a unique chance to engage with the community and make a real difference in people's travel experiences.

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Contact Details:

Govia Thameslink Railway Recruitment Team