At a Glance
- Tasks: Deliver outstanding customer service and ensure a safe station environment.
- Company: Join a leading transport company dedicated to customer satisfaction.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Other info: Dynamic role with a chance to meet diverse people every day.
- Why this job: Be the face of our service and make a difference in customers' journeys.
- Qualifications: Passion for customer service and ability to work flexible hours.
The predicted salary is between 24000 - 28000 £ per year.
Are you passionate about delivering outstanding customer service? This is your opportunity, as you will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers' day!
Key to your role, at all times, is being visible and anticipating the needs of the customer to meet their expectations. As a Station Assistant GPR you can do just that. You are responsible for:
- Providing the highest possible standard of advice, information and service to our customers
- Participating in the safe running of trains and a safe station environment by complying with procedures
- Promoting all relevant marketing literature and useful information
These roles cover 24 hour operation, so due to the shift times you must live in the local area and have available transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available. All roles may involve standing for long periods of time, working weekends.
Station Assistant GPR - Luton employer: Govia Thameslink Railway
As a Station Assistant GPR in Luton, you will be part of a dynamic team dedicated to providing exceptional customer service in a vibrant and supportive work environment. Our company values employee growth and offers comprehensive training programmes, ensuring that you have the skills and knowledge to excel in your role. With flexible shift patterns and a strong emphasis on teamwork, we create a workplace where every employee can thrive and make a meaningful impact on our customers' journeys.
