At a Glance
- Tasks: Deliver impactful training to enhance customer service for frontline teams.
- Company: Join Govia Thameslink Railway, a leader in customer service excellence.
- Benefits: Enjoy a final salary pension and free travel for you and your family.
- Other info: Be part of a team focused on continuous improvement and customer satisfaction.
- Why this job: Make a real difference in customer service while developing your training skills.
- Qualifications: Experience in training delivery and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Govia Thameslink Railway in East Croydon is looking for a Customer Service Trainer to deliver impactful training that enhances frontline teams. You'll be responsible for communication, ensuring compliance with standards, and improving customer service delivery.
The role demands effective communication, a focus on continuous improvement, and experience in training delivery.
Additional benefits include a final salary pension and free travel on GTR services for you and your family.
Customer Service Trainer & Culture Coach employer: Govia Thameslink Railway
Govia Thameslink Railway is an exceptional employer, offering a vibrant work culture in East Croydon that prioritises employee development and customer service excellence. With benefits like a final salary pension and free travel for you and your family, we foster a supportive environment where trainers can thrive and make a meaningful impact on our frontline teams.
