At a Glance
- Tasks: Lead safety and performance management for train drivers, ensuring compliance and competency.
- Company: Join one of the UK's busiest and award-winning rail companies.
- Benefits: Enjoy a final salary pension, health care, and free travel for you and your family.
- Other info: Great career growth opportunities and a commitment to family-friendly policies.
- Why this job: Make a real impact on driver safety and performance in a dynamic environment.
- Qualifications: Must be a qualified train driver with at least four years of mainline experience.
The predicted salary is between 36000 - 60000 € per year.
GTR are recruiting a Driver Competency Assurance Manager for the Train Services team based out of Go Ahead House (Croydon). This is a great opportunity for an individual with a proven track record to work for one of the country's busiest and award-winning rail companies. Responsible for a range of activities to carry our performance and safety management to new levels.
The DCAM will act as an operational expert and a role model for competency within the Southern and Gatwick Express teams. They will be responsible for the overall health, compliance and validity of the Southern electronic competency management system, and act as the independent auditor of the activities on the CMS undertaken by the Competency Development Manager, Driver Instructor Development Manager and Driver Training Manager teams. In turn, reports on key safety activities and operating performance will identify trends and areas for improvement, and plans will be agreed on addressing these areas.
Key Success Criteria
- This role is suitable for qualified train drivers with a minimum of four years' driving experience on the mainline railway network. This does not include driving experience on Metro, light rail or preserved railways.
- Competency on Southern and Thameslink traction and valid route knowledge on the GTR network would be highly advantageous.
- Competency as an A1 assessor and V1 verifier is a minimum requirement.
- Deliver authoritative, timely and accurate reporting to ensure Southern drivers are consistently managed against industry safety standards.
- Maintain a consistent standard of operational competency for all manager assessors within the team.
- Own the Southern competency management system in respect of the relationship with train driver competency and safety management.
- Analyse the performance and compliance of all assessors in respect of workload and investigation quality, ensuring all incidents are processed in a way that supplies a defensible safety outcome and plan to improve driver performance.
- Ensure operational notices and compliance are being implemented and communicated to drivers at all locations.
What we can offer you:
- Final salary pension.
- Health Care.
- Free travel on GTR and sister groups for you and your family.
- 75% off travel on other train operating companies for you, and leisure for your family.
- Discounted Oyster Card.
- GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies.
- StarHub– our great benefits package which, for example, includes discounts with many retailers.
Driver Competency Assurance Manager in Croydon employer: Govia Thameslink Railway
GTR is an exceptional employer, offering a dynamic work environment where safety and performance are paramount. Based in Croydon, employees benefit from a comprehensive package that includes a final salary pension, health care, and generous travel discounts for both themselves and their families. With a strong commitment to employee growth and family-friendly policies, GTR fosters a culture of excellence and support, making it an ideal place for those seeking a meaningful career in the rail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Competency Assurance Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GTR on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Southern and Gatwick Express teams. Show us you know your stuff about the competency management system and how it ties into safety management.
✨Tip Number 3
Practice your STAR technique for answering competency-based questions. We want to hear about your past experiences and how they relate to the role of Driver Competency Assurance Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Driver Competency Assurance Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Driver Competency Assurance Manager role. Highlight your relevant experience, especially if you've worked with competency management systems or have a background in train driving. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements and how they relate to the responsibilities mentioned in the job description. We love a good story that showcases your expertise!
Showcase Your Qualifications:Don’t forget to mention your qualifications, especially if you’re an A1 assessor or V1 verifier. These are key requirements for us, so make them stand out in your application. We want to know you’ve got the credentials to back up your experience!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Govia Thameslink Railway
✨Know Your Stuff
Make sure you brush up on your knowledge of the Southern and Gatwick Express teams. Understand the key safety standards and operational competencies expected in the role. Being able to discuss specific examples from your experience will show that you're not just familiar with the theory, but also how it applies in practice.
✨Showcase Your Leadership Skills
As a Driver Competency Assurance Manager, you'll need to lead by example. Prepare to share instances where you've successfully managed teams or projects, particularly in safety management or competency assurance. Highlight your ability to mentor others and maintain high standards within a team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential scenarios you might face in this role, such as handling compliance issues or improving driver performance. Practising your responses can help you articulate your thought process clearly during the interview.
✨Understand the CMS Inside Out
Familiarise yourself with the Southern electronic competency management system. Be prepared to discuss how you would ensure its health, compliance, and validity. Showing that you have a solid grasp of the system will demonstrate your readiness to take ownership and drive improvements in competency management.
