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- Tasks: Lead a high-performing team in train dispatch and ensure safety standards.
- Company: Join a forward-thinking transport company committed to collaboration and safety.
- Benefits: Enjoy free travel, discounts, a pension scheme, and career progression opportunities.
- Why this job: Make a real impact on safety and productivity in the transport industry.
- Qualifications: Must hold a current train dispatch license and have operational experience.
- Other info: Be part of a diverse team that values fairness and accountability.
The predicted salary is between 36000 - 60000 £ per year.
Competency Developer Manager – Train Dispatch
Location:
Competency Developer Manager – Train Dispatch
About the Role
Working with the Area Management team, you will develop and maintain a high performing team of train dispatch competent staff within a nominated group through effective application of all Southern competence and policy requirements.
Work with the local management team for the station groups to be a collaborative, on-sight and visible team working towards sharing increasing safety and productivity standards.
Further responsible for responding as first line on call response for operating incidents involving station staff, ensuring the safety of operational personnel and the incident. Undertake initial incident investigations, gather appropriate evidence, initiate alcohol and drugs screening as appropriate and provide associated reports and documentation in accordance with Company Procedures and Rail Group Standards.
Our team of CDMs cover the whole GTR network and will have on-call periods.
What You\’ll Need
Competency
- Able to demonstrate and maintain competence in all station dispatch activities and show an ability to assess other staff in an objective, dispassionate and focusing on development.
- Able to support other areas of the CD-O team with supporting assessments as and when required.
Qualifications
- Train dispatch competence outside of the Post Qualified period (12 months) with no form of current or live development plan.
- I.T skills – basic use of Microsoft Office, Teams and ability to learn other software as required
- Basic report and email writing skills
Experience
- Experience of operational role, must be a current train dispatch license holder, and ability to understand thoroughly how to manage the risks associated with dispatch activity and safety management.
- Experience within an operational role for a minimum of 12 months.
- Experience or understanding of coaching techniques in some format
- General Management experience would be preferable
- Excellent interviewing skills and techniques
The attainment of qualifications to perform the role fully may be supported for a defined period in your initial employment.
Sound Like You?
We\’re proud to be Fair, Accountable, Collaborative, Transparent, and Open-Minded— and we\’re looking for someone who shares these principles. You\’ll also feel respected, valued, and safe working here.
In addition to a competitive package, you\’ll receive:
- Free travel across our network
- A privilege-rate Oyster card for London travel
- Up to 75% discount on journeys with other train operating companies
- A final salary pension scheme
- Comprehensive training and opportunities for career progression
- Access to a range of industry-leading benefits
GTR are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.
We reserve the right to remove this posting earlier than advertised should suitable candidates be appointed.
GTR is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.
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Competency Developer Manager - Train Dispatch employer: Govia Thameslink Railway
Contact Detail:
Govia Thameslink Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Competency Developer Manager - Train Dispatch
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, especially those already working in train dispatch. Attend events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your train dispatch competence during interviews or networking events. Use real-life examples to highlight how you've handled operational challenges and ensured safety.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just wait for the perfect moment. Apply early and follow up with a friendly email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Prepare for the unexpected! Since you'll be involved in incident management, brush up on your problem-solving skills. Think about scenarios you might face and how you'd handle them—this will impress during interviews!
We think you need these skills to ace Competency Developer Manager - Train Dispatch
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in train dispatch and management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Competence: Since this role is all about developing a high-performing team, be sure to demonstrate your competence in train dispatch activities. Share examples of how you've assessed and developed staff in the past—this will really catch our eye!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Govia Thameslink Railway
✨Know Your Competencies
Make sure you’re well-versed in all aspects of train dispatch activities. Brush up on the Southern competence and policy requirements, as you'll need to demonstrate your understanding during the interview. Be ready to discuss how you've applied these competencies in your previous roles.
✨Showcase Your Coaching Skills
Since the role involves assessing and developing staff, highlight any experience you have with coaching techniques. Prepare examples of how you've successfully supported others in their development, and be ready to discuss your approach to fostering a high-performing team.
✨Prepare for Incident Scenarios
Given the responsibility for responding to operational incidents, think through potential scenarios you might face. Be prepared to explain how you would handle these situations, ensuring safety and compliance with company procedures. This will show your readiness for the role.
✨Familiarise Yourself with Reporting
Since report writing is part of the job, brush up on your basic report and email writing skills. You might be asked to provide examples of past reports or discuss how you would document an incident. Being articulate and clear in your communication will set you apart.