At a Glance
- Tasks: Manage train crew schedules and ensure safe, reliable services.
- Company: Join a leading rail operator with a supportive team culture.
- Benefits: Enjoy free travel, discounts, and a solid pension scheme.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Make a real difference in the transport industry while gaining valuable experience.
- Qualifications: Experience in resource management and strong IT skills required.
The predicted salary is between 39600 - 48400 £ per year.
We are seeking an Assistant Driver Resource Manager to join our Operations Team at London Kings Cross. You will be reporting to the Lead Driver Resource Manager, your duties will include:
- Ensuring that sufficient Train Crew are provided to run the services.
- Assisting the Driver Resource Manager to ensure all necessary systems are updated to reflect the actual work schedule for Train Crew.
- Managing the day-to-day operations at the depot to provide a safe, reliable and punctual train service to meet customer expectations.
You will be expected to work shift patterns: 05:00-12:25 / 06:30-13:30 / 14:25-22:00 / 09:00-16:00 Monday to Friday.
Support and assist your team to consistently deliver high levels of performance in all Resource Manager activity. Assist the Driver Resource Manager with Train Crews on Genius, TRENT and SHEILA system and other systems to keep them up-to-date to reflect Train Crews booking on, as well as actual work undertaken during shifts, including in times of disruption. Manage Drivers and other relevant staff when they sign on to ensure they are in a fit and proper condition at both unsupervised and supervised depots. Assist the Driver Resource Manager in creating schedule/diagram cards. Ensure compliance with ‘Hidden' excess working hours is maintained, and that if any breaches occur, these are properly investigated. Assist in times of service disruption, liaising with Train Crew to ensure a timely return to normal working is achieved. Ensure that there is sufficient Train Crew available to provide the day-to-day services according to the daily plan to cause minimal delays to train services.
You should possess the following:
- Proven track record of line and resource management in a train environment.
- Ability to plan in a fast-changing environment.
- A track record of delivering exceptional customer service in the transport industry.
- Must have IT literacy, ability to interpret data and understand trends using Trent, Sheila, Genius, Microsoft Office and Performance Management systems.
- Ability to work on own initiative as well as within a team.
- Strong interpersonal skills and the ability to influence.
The successful candidate will enjoy free travel on GTR rail network, discounted travel on other train operating companies and London Underground, a final pension salary scheme, discounted travel on Eurostar after 1 year’s service and discounts from high street shops.
Assistant Driver Resource Manager employer: Govia Thameslink Railway
GTR is an exceptional employer, offering a dynamic work environment at the Rail Operations Centre in Three Bridges, where no two days are the same. With a strong commitment to employee well-being, we provide a comprehensive benefits package including a final salary pension, health care, and generous travel discounts for you and your family, alongside opportunities for professional growth and a supportive work-life balance through our flexible shift structures. Join us to be part of a dedicated team that values safety, collaboration, and continuous improvement in rail operations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Driver Resource Manager
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Govia Thameslink Railway.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Govia Thameslink Railway. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Assistant Driver Resource Manager
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Govia Thameslink Railway, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Govia Thameslink Railway and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Govia Thameslink Railway. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Govia Thameslink Railway
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Govia Thameslink Railway.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Govia Thameslink Railway.
