Station Team Leader: Customer Experience & Team Lead

Station Team Leader: Customer Experience & Team Lead

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
G

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and enhance travel experiences.
  • Company: Join Govia Thameslink Railway, a leader in transport services in Greater London.
  • Benefits: Enjoy free travel, comprehensive training, and a final salary pension.
  • Other info: Flexible shifts and local living required for this dynamic role.
  • Why this job: Make a difference in customer journeys while developing your leadership skills.
  • Qualifications: Strong leadership and customer management skills are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Govia Thameslink Railway Ltd. is seeking a Station Team Leader / Supervisor in Greater London. The role involves leading a team to ensure outstanding customer service and positive travel experiences.

Candidates should demonstrate strong leadership and customer management skills, effectively support the team, and manage customer interactions efficiently.

Benefits include comprehensive training, free travel on the network, and a final salary pension. The position requires living locally and being available for varied shift times.

Station Team Leader: Customer Experience & Team Lead employer: Govia Thameslink Railway Ltd.

Govia Thameslink Railway Ltd. is an exceptional employer, offering a dynamic work environment in Greater London where you can lead a dedicated team to enhance customer experiences. With comprehensive training, free travel on the network, and a final salary pension, we prioritise employee growth and well-being, making it a rewarding place to build your career in the transport sector.

G

Contact Details:

Govia Thameslink Railway Ltd. Recruitment Team

We think you need these skills to ace Station Team Leader: Customer Experience & Team Lead

Leadership Skills
Customer Service Skills
Team Management
Customer Interaction Management
Communication Skills
Problem-Solving Skills
Adaptability