Railway Passenger Host: Customer Service & Safety

Railway Passenger Host: Customer Service & Safety

Full-Time On-site
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Govia Thameslink Railway Ltd. is seeking a Passenger Host to deliver outstanding customer service and maintain safety and security on our network. You will check tickets, inform customers, and collaborate with security officers to protect revenue while supporting a positive travel experience.

You’ll work in shifts, including weekends, and must live locally with access to transport for early/late shifts. We offer training, progression, and a range of travel benefits as part of your role.

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Railway Passenger Host: Customer Service & Safety employer: Govia Thameslink Railway Ltd.

Govia Thameslink Railway is an exceptional employer that prioritises outstanding customer service and employee development. Located in Hertford, our team enjoys a supportive work culture with comprehensive training and generous benefits, including free travel on our network and significant discounts on other train services. We are committed to fostering a rewarding environment where employees can thrive and grow in their careers while making a positive impact on our customers' journeys.

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Contact Details:

Govia Thameslink Railway Ltd. Recruitment Team