Govia Thameslink Railway Ltd. is looking for a member of the Customer Services Directorate Leadership Team who will be responsible for improving safety and customer experience within the On Board team. You will lead initiatives to meet KPIs and business objectives while managing a diverse team of about 200 colleagues.
The ideal candidate should possess strong leadership skills, operational expertise in On Board services, and a customer-centric approach. The role demands effective communication skills and the ability to engage with various stakeholders including unions and communities.
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Govia Thameslink Railway Ltd. Recruitment Team
