Rail Station Team Leader – 24/7 Customer Service Lead in City of London

Rail Station Team Leader – 24/7 Customer Service Lead in City of London

City of London Full-Time On-site
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Govia Thameslink Railway Ltd. is seeking a Station Team Leader / Supervisor to lead a team of up to 15, delivering outstanding customer service and ensuring seamless travel experiences.

The role requires visible leadership, the ability to motivate and develop staff, and strong numerical ability. You may cover the Station Manager and work a 24-hour roster with Earlies, Lates and Nights; you must live locally with transport.

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Rail Station Team Leader – 24/7 Customer Service Lead in City of London employer: Govia Thameslink Railway Ltd.

Govia Thameslink Railway is an exceptional employer that prioritises outstanding customer service and employee development. Located in Hertford, our team enjoys a supportive work culture with comprehensive training and generous benefits, including free travel on our network and significant discounts on other train services. We are committed to fostering a rewarding environment where employees can thrive and grow in their careers while making a positive impact on our customers' journeys.

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Contact Details:

Govia Thameslink Railway Ltd. Recruitment Team