Govia Thameslink Railway Ltd. is seeking a Passenger Host to deliver outstanding customer service, information and assistance across our stations and trains. You’ll contribute to safety, security and revenue protection while helping customers with journey queries and ticket checks.
The role requires a proactive, calm approach, strong numeracy and excellent communication. It includes unsocial shifts, weekend work and extensive training with clear pathways for progression within the company.
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Passenger Host: Customer Service & Safety Champion in Cambridge employer: Govia Thameslink Railway Ltd.
Govia Thameslink Railway is an exceptional employer that prioritises outstanding customer service and employee development. Located in Hertford, our team enjoys a supportive work culture with comprehensive training and generous benefits, including free travel on our network and significant discounts on other train services. We are committed to fostering a rewarding environment where employees can thrive and grow in their careers while making a positive impact on our customers' journeys.
Contact Details:
Govia Thameslink Railway Ltd. Recruitment Team
