At a Glance
- Tasks: Onboard clients, manage relationships, and ensure their success with our innovative AI solutions.
- Company: Join a forward-thinking company at the forefront of AI risk management.
- Benefits: Competitive salary, equity, and direct exposure to founders.
- Other info: Dynamic role with varied responsibilities and opportunities for growth.
- Why this job: Make a real impact in AI governance while building your career.
- Qualifications: 2-4 years in consulting or fintech, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The role involves taking over once a client signs. The founders get them through the door; you ensure they gain an unfair advantage with governr, are delighted, and become our fans.
Responsibilities
- Onboarding and implementation: walk new clients through their first 90 days, coordinate technical setup, generate first reports to the executive committee, and hand over into business-as-usual.
- Ongoing relationship: serve as the named point of contact, run weekly check-ins, quarterly reviews, AI innovation and regulatory update sessions; keep accounts healthy and senior stakeholders confident.
Qualifications
- 2 to 4 years of experience in consulting (Big 4 or boutique), a regulated bank or insurer, fintech, or risk/compliance function.
- Obsessive attention to detail, calm under senior scrutiny, and strong written communication skills.
- Passionate about AI, risk management, and decision analytics; keeps up to date on AI developments and regulatory updates.
- Minimum 3 days in-office in London or New York at this stage.
What we’re not looking for
- Someone who expects a playbook handed to them and optimises for title.
- A 9-to-5.
Benefits
- Meaningful equity and competitive salary.
- Direct founder exposure.
- Real responsibility early.
- High-value customer exposure.
- Career-building topic area in AI risk and governance.
- Front-row seat to building a category.
- Varied work across customer success, GTM, operations, and market-facing activity.
How to apply
Send a short note to rajen@governr.ai explaining why this role and why now. Tell us what you’d do in the first 90 days and what you’d want to own by year two. Be ready for a 20-min coffee or call.
GTM and Client Success Associate (London & New York) employer: governr
At governr, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. With meaningful equity and competitive salaries, our employees enjoy direct exposure to founders and the opportunity to take on real responsibilities early in their careers. Located in vibrant cities like London and New York, we offer a front-row seat to the evolving landscape of AI risk and governance, ensuring our team members are at the forefront of industry developments while enjoying varied work across customer success and market-facing activities.
StudySmarter Expert Advice🤫
We think this is how you could land GTM and Client Success Associate (London & New York)
✨Tip Number 1
Get to know the company inside out! Research governr's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for that coffee chat! Think about what you want to discuss regarding the role and how your experience aligns with their needs. Have some questions ready to show your enthusiasm and curiosity.
✨Tip Number 4
Follow up after your conversation! A quick thank-you note can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace GTM and Client Success Associate (London & New York)
Some tips for your application 🫡
Be Personal and Authentic:When you write to us, make sure your personality shines through! We want to know the real you, so don’t be afraid to share your passion for AI and client success. A personal touch can make all the difference.
Showcase Your Experience:Highlight your relevant experience in consulting or fintech clearly. We’re looking for someone with a solid background, so make sure to mention specific projects or roles that demonstrate your skills and attention to detail.
Outline Your First 90 Days:In your application, give us a sneak peek into what you’d do in your first 90 days. This shows us you’re proactive and ready to hit the ground running. Think about onboarding strategies and how you’d engage with clients!
Keep It Concise and Clear:While we love a good story, keep your note short and to the point. Clarity is key! Make sure your writing is easy to read and free of jargon. We want to see your strong written communication skills right from the start.
How to prepare for a job interview at governr
✨Know Your Onboarding Process
Familiarise yourself with the onboarding and implementation process for new clients. Be ready to discuss how you would guide clients through their first 90 days, including technical setups and generating reports. This shows you understand the role's core responsibilities.
✨Demonstrate Relationship Management Skills
Prepare examples of how you've maintained ongoing relationships with clients in previous roles. Highlight your experience with regular check-ins and reviews, as well as how you’ve kept stakeholders informed and confident. This will showcase your ability to be the named point of contact.
✨Show Your Passion for AI and Risk Management
Research recent developments in AI and risk management. Be ready to discuss how these trends impact client success and governance. This demonstrates your enthusiasm for the field and aligns with the company’s focus on innovation.
✨Be Ready to Discuss Your First 90 Days
In your application, outline what you would aim to achieve in your first 90 days and what responsibilities you’d want to take on by year two. This proactive approach will impress the interviewers and show that you’re serious about making an impact.
