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For Companies At a Glance
- Tasks: Design user-centred digital services that impact millions of users daily.
- Company: Join the DVLA, a vital agency delivering essential digital services.
- Benefits: Enjoy 25 days annual leave, flexible working, and a generous pension scheme.
- Why this job: Make a real difference in public services while shaping the future of design.
- Qualifications: Experience in interaction design and a passion for user-centred solutions.
- Other info: Lead a dynamic team and thrive in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Interaction Designer with a passion for user centred design? Do you want to work on high-profile projects within the public domain? Can you make digital services quicker, simpler and more efficient for the people who use them? If so, we have an exciting opportunity for 2 Senior Interaction Designers to join us at the Driver and Vehicle Licensing Agency (DVLA), and we’d love to hear from you!
This is a unique opportunity to build upon your skills and experience while working on government digital services that will be used by millions of people every day. You will influence the service and experience for our users and be able to make a positive difference. We offer a wide range of services, and your tasks will vary continuously.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
The DVLA delivers vital digital services to over 50 million users annually. We’re looking for a Senior Interaction Designer to lead a small team in designing user-centred, accessible services. You'll turn user needs into intuitive digital journeys, using wireframes, prototypes, and user research. Collaborating with product owners and researchers, you'll improve customer experience across multiple workstreams. This is a unique opportunity to shape services that truly make a difference while influencing the future of design at DVLA.
Responsibilities
- Work with service managers and programme directors to develop design concepts and help the team align their work to strategic objectives whilst being a champion for user centred design across the organisation.
- Prioritise, create and iterate prototypes at higher fidelities for usability testing, including dynamic HTML, whilst potentially having responsibility across complex services.
- Explain complex design decisions, standards and restrictions to stakeholders outside of design to help achieve objectives.
- Document design decisions, risks and issues and build consensus around mitigating design assumptions.
- Make important decisions based on research and understand how this research impacts others by observing live research sessions.
- Analyse all available research evidence to understand user feedback on complex design issues to support future usability testing.
- Lead a team of interaction designers to achieve optimal design performance, considering impacts of design activities on stakeholders and end users.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Senior Interaction Designer in Swansea employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Interaction Designer in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the design field, especially those who work at DVLA or similar organisations. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best user-centred design projects. When you get the chance to chat with hiring managers, be ready to discuss how your work aligns with their goals.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you can demonstrate your experience with wireframes, prototypes, and user research. We want to see your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Interaction Designer in Swansea
Some tips for your application 🫡
Show Your Passion for User-Centred Design: Make sure to highlight your enthusiasm for user-centred design in your application. We want to see how your passion translates into your work and how you can make digital services quicker and simpler for users.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Senior Interaction Designer role at DVLA. We love seeing candidates who take this extra step!
Be Clear About Your Experience: When detailing your experience, be clear about your previous projects and how they relate to the responsibilities of this role. We’re looking for concrete examples of how you’ve influenced design decisions and improved user experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Government Recruitment Service
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous projects, especially in creating intuitive digital journeys. This will show that you understand the core of what the DVLA is looking for.
✨Showcase Your Prototyping Skills
Prepare to talk about your experience with prototyping and usability testing. Bring examples of your work, such as wireframes or prototypes, and be ready to explain your design decisions. This will demonstrate your hands-on skills and your ability to iterate based on user feedback.
✨Understand the DVLA's Mission
Familiarise yourself with the DVLA's services and their impact on users. Being able to articulate how your design work can improve these services will set you apart. Show that you’re not just interested in the role, but also in making a positive difference for millions of users.
✨Prepare for Collaborative Scenarios
Since collaboration is key in this role, think of examples where you've worked with product owners or researchers. Be ready to discuss how you’ve navigated complex design discussions and built consensus among stakeholders. This will highlight your teamwork and communication skills.
