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- Tasks: Lead high-level service delivery and engage stakeholders to promote the UK Maritime Offer.
- Company: Join the Maritime and Coastguard Agency, a leader in maritime safety and sustainability.
- Benefits: Enjoy 25 days annual leave, flexible working, and a generous pension contribution.
- Why this job: Shape the future of the UK maritime sector and drive economic development initiatives.
- Qualifications: Experience in managing strategic relationships and driving economic development.
- Other info: Empower teams to flourish and deliver excellent outcomes for the public.
The predicted salary is between 36000 - 60000 £ per year.
Can you lead high level service delivery and stakeholder engagement to promote the UK Maritime Offer and support inward investment across the sector? Have you managed key strategic relationships with major industry partners or customers, ensuring proactive engagement and continuity of service in a complex, multi‑agency environment? Do you excel at driving economic development initiatives, representing organisations at national and international forums, and shaping communications to strengthen brand presence and industry impact? If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea. Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
As Commercial Manager within UK Customer Maritime Services (UKCMS), you’ll champion the UK Maritime Offer, lead high value industry relationships, and promote the UK as a competitive, innovative flag state. Working with government and industry partners, you’ll drive growth, investment and international engagement. This pivotal role ensures UKCMS delivers a strategic, customer focused service that strengthens the long-term success and global influence of the UK maritime sector.
Responsibilities
- Service Leadership: Support the UK Shipping Concierge service, ensuring it operates as a strategic gateway for maritime businesses engaging with the UK Government. Promote the UK Maritime Offer, support inward investment, and facilitate access to cross-government expertise.
- Key Account Management: Manage the Key Account Management (KAM) function, ensuring strategic, high-quality relationships with key UK Flag customers, shipowners, operators, and maritime service providers. Ensure continuity of service and proactive engagement aligned with the UKCMS customer strategy.
- Economic Development: Drive initiatives that support the growth of the UK maritime sector, including promotion of the UK Flag, Tonnage Tax regime, and wider UK maritime incentives. Collaborate with DfT, DBT, HMRC, Home Office and the National Shipbuilding Office to align efforts to build compelling propositions.
- Stakeholder Representation: Represent the MCA and UKCMS at national and international forums, including trade missions, shipping events, and industry roundtables. Promote the UK as a global maritime hub and gather market intelligence to inform policy and service design.
- Strategic Stakeholder Engagement: Provide strategic leadership on stakeholder engagement, ensuring coherent and consistent messaging across UKCMS brands. Manage relationships with trade associations, international partners, and other government departments.
- Communications and Promotion: Support the development and delivery of communications and engagement strategies, including digital presence, social media, and promotional campaigns to raise awareness of the UK’s maritime offer and support customer acquisition and retention.
- Ministerial and Senior Official Support: Support ministerial and senior official engagement through the preparation of briefings, submissions, and responses to parliamentary and stakeholder enquiries related to UK shipping, economic development, and investment promotion.
- Stakeholder Engagement Management: Ensure all stakeholder and key account engagement activities are accurately recorded within the UKCMS records management system(s).
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process.
Commercial Manager (Economic Development and Stakeholder Relations) in Southampton employer: Government Recruitment Service
Contact Detail:
Government Recruitment Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager (Economic Development and Stakeholder Relations) in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals at events, forums, and trade shows. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for the maritime sector shine through. It’s all about making a memorable impression.
✨Tip Number 3
Prepare for interviews by researching the company and its stakeholders. Tailor your responses to highlight how your experience aligns with their goals, especially in economic development and stakeholder relations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that dream job in the maritime sector.
We think you need these skills to ace Commercial Manager (Economic Development and Stakeholder Relations) in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the responsibilities of the Commercial Manager role. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Stakeholder Engagement Skills: Since this role involves managing key strategic relationships, be sure to provide examples of how you've successfully engaged with stakeholders in the past. We want to see your ability to build and maintain those important connections.
Highlight Economic Development Initiatives: Demonstrate your experience in driving economic development initiatives. Share specific projects or strategies you've implemented that have positively impacted growth, especially in a maritime context if possible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Government Recruitment Service
✨Know Your Maritime Stuff
Make sure you brush up on the UK Maritime Offer and the key players in the industry. Understanding the current trends and challenges in maritime economic development will show that you're not just interested, but also knowledgeable about the sector.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed strategic relationships in the past. Be ready to discuss specific instances where your engagement led to positive outcomes, especially in complex environments with multiple stakeholders.
✨Communicate Clearly and Confidently
Since this role involves a lot of representation at forums and events, practice articulating your thoughts clearly. Use concise language and be prepared to explain how you would promote the UK as a competitive maritime hub.
✨Align with Their Vision
Familiarise yourself with the MCA's vision of safer lives, safer ships, and cleaner seas. During the interview, express how your values align with theirs and how you can contribute to their mission of sustainable shipping and safety standards.
